Job Specifications** Academic:****

• At least an undergraduate degree Computer Science, Engineering, Mathematics, or related quantitative subject area; or equivalent experience.

Desired Work Experience:**

• 5+ years of product management experience shipping world-class products at fast growing companies and have had demonstrable engagement with Design, Engineering and Leadership teams.

• Knowledge of multiple functional areas, including product management, engineering, UX/UI, sales, customer support, finance or marketing.

• Understanding of go-to-market commerce enablers (e.g., payments, loyalty, subscriptions, etc.).

• Exceptional communicator, with the ability to generate stakeholder buy-in and influence cross-functionally to a high standard

• Extensive experience building intuitive UI and premium UX for large feature sets on small screens

• Extremely data driven with the understanding that perfect data is not available but knows the importance of what pragmatic assumptions can be made to drive reasonable decisions

• Proven experience shipping a breadth of high-quality product features at a Fintech company

• Ability to achieve strategic goals and evolve product strategy based on research, data and industry trends in an innovative and fast-paced environment.

• Excellent problem-solving, organizational and analytical skills.

• Strong empathy for customers and an unwillingness to compromise on user-centered design

• Experience in working with third parties, whether it’s evaluating APIs and capabilities, mapping out integration plans or evaluating different technology options

• Ability to influence multiple stakeholders without direct authority.

• Experience with using A/B testing as tool to inform product improvements

• Proven capabilities in leading design thinking/co-creation engagements with leaders at senior levels.

• Proven experience in managing medium size & diverse teams; ideally experience managing creative teams of designers and developers

Product Acceleration (35%)**

• Manage feature development end-to-end; provide guidance and feedback to Product Analysts and Engineers, ensuring everyone is aligned.

• Take ownership of products to drive the product and business-planning process across cross-functional teams of the company.

• Be the voice of the customer in the product development process.

• Develop use cases documentation and mock-ups for proposed customer journeys.

• Collaborate with Managers in Customer Management, Operations, Portfolio Management, Data Science, and Engineers in cross-area features to build products.

• Drive teams to acquire necessary data to back assumptions, show value, and drive prioritization.

Product Strategy (30%)****

• Develop product positioning and messaging that differentiates our products and features across primary market segments.

• Define initial product propositions and go-to-market strategies for new expansion markets.

• Align stakeholders around the vision for the product and prioritize product features and capabilities.

• Meet with the C-suite to discuss financial data and ways to improve business operations.

Customer (20%)****

• Develop a deep understanding of our users and gauge customer needs to propose prospective solutions.

• Drive the execution of all product lifecycle processes, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.

• Work with the Senior Product Manager to identify potential opportunity areas, determine the impact for our customers, and implement the most effective course of action.

• Run experiments to improve signup conversion ratios, lead-to-customer conversion ratios, time-to-value for new customers, and the adoption of new features.

• Send quality messages and notifications to customers at the right time.

• Remove bad friction from the user experience.

Learning and Growth (15%)**

• Drive Employee Engagement initiatives within the Product department.

• Maintain high performance and personal growth.

• Help team members achieve their career growth plans.

• Ensure up-to-date and actionable competency assessments and development plans.

• Foster close collaboration among staff and relevant stakeholders across the Group to cultivate collective responsibility for achieving business goals.