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Head Organisational Culture And Employee Engagement

World Wide Fund For Nature (Wwf) Kenya

full time Nairobi Posted 1 day ago

Required Qualifications**

  • Advanced degree in Human Resources, Business Administration, Organisational Development, Psychology, Education, or a related field. (For example: Associate Diploma in People Management CIPD Level 5) or equivalent professional experience.

  • Minimum of 10 years’ relevant experience in organisational culture, DEI and/or engagement roles within complex, international and multicultural environments.

  • Strong understanding of People & Culture processes and their interdependencies.

  • Demonstrated ability to operate strategically while delivering practical and scalable solutions.

Required Skills and Competencies**

  • Strong interpersonal, communication, facilitation and coaching skills.

  • Proven ability to influence and drive change through partnership rather than formal authority.

  • Excellent analytical skills with the ability to interpret data, identify trends and translate insights into action.

  • Organised, proactive and able to manage multiple priorities in a matrixed environment.

  • Experience working across cultures and geographies.

  • Excellent communication skills; ability to inspire trust and foster collaboration and the ability to influence stakeholders. 

  • Fluency in English; knowledge of additional languages is an asset.

  • Organisational Skills.

  • Proven team management skills in different cultural environments.

  • Embraces the WWF mission and values of the organisation: Courage, Integrity, Respect & Collaboration.

**Culture **

  • In coordination with the Senior Director, People & Culture, define and evolve the organisation’s cultural vision, ensuring alignment with business strategy and long-term goals.**

  • Translate core values into clear, observable behaviours that employees can understand, practice, and be measured against.

  • Design and implement frameworks that embed these behaviours into daily workflows, decision-making, and leadership practices.

  • Partner with leadership to role model and reinforce desired cultural behaviours at all levels of the organisation.

  • Integrate cultural behaviours into key people processes, including hiring, onboarding, performance management, and promotions.

  • Establish mechanisms to assess cultural health (e.g., surveys, feedback loops) and continuously refine interventions.

  • Identify cultural gaps and design targeted interventions to close the gap between stated values and actual behaviours.

  • Build a culture of accountability where behaviours linked to values are recognised, rewarded, and corrected when needed.

  • Define and monitor DEI-related KPIs and qualitative insights to track progress and impact over time.

  • Act as a trusted advisor and subject matter expert to the P&C community on DEI topics.

  • Collaborate with P&C functional leads to embed DEI principles into people processes, policies, and tools.

  • Support alignment of DEI efforts with broader organisational standards, including Respect in the Workplace and equitable practices.

Engagement****

  • Design and maintain a long-term staff engagement strategy aligned with broader People & Culture priorities and tailored to diverse audiences (Secretariat and Country Offices).

  • Identify and pilot innovative approaches to engagement measurement, feedback and listening, informed by external trends and best practices.

  • Analyse engagement data and qualitative feedback to generate insights and inform leadership decision-making and P&C priorities.

  • Partner with P&C colleagues, Communications, and other functions to ensure engaging, coherent and aligned internal communications and WWF staff initiatives.

  • Support engagement of the global P&C community, including contributing to the design and facilitation of forums and network events.

P&C Community Coordination****

  • Coordinate culture, DEI and engagement activities across the P&C community to promote visibility, coherence and collaboration.

  • Maintain a calendar of initiatives and events related to culture and engagement.

  • Support volunteer engagement and contributions to network-wide P&C projects.

  • Contribute to the design and delivery of learning and knowledge-sharing opportunities within the P&C community.

Other Responsibilities**

  • Facilitate effective communication and alignment between this centre of expertise and P&C Regional Heads to support consistency across Country Offices.

  • Contribute to global People & Culture initiatives as required.

  • Perform other related duties as assigned by the Senior Director, People & Culture.