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Product Manager At Living Goods

Living Goods

NGO / Non-Profit Associations full time Nairobi Posted 1 day ago

At Living Goods we empower people to improve the health of their families, friends and communities. Living Goods supports networks of 'Avon-like’ health entrepreneurs who go door to door to teach families how to improve their health and wealth and sell life-changing products such as simple treatments for malaria and diarrhea, safe delivery kits, fortified foods, clean cook stoves, water filters, and solar lights. By combining the best practices from business and public health, we are dramatically lowering child mortality AND creating livelihoods for thousands of enterprising women. Living Goods supports a network of over 2,000 micro-entrepreneurs in Uganda and Kenya who teach families in their communities how to improve health and well-being while selling affordable, high-impact products like basic medicines, fortified foods, water filters, clean cook-stoves, and solar lights. As part of the Branch Team, you will play a key role in supporting Community Health Volunteers (CHVs) to deliver high quality health care to their communities and generate sales of critical products.Roles And Responsibilities Write detailed user stories, functional requirements, and acceptance criteria for engineering teams on assigned innovation products. Own and maintain the product backlog for assigned products, working with the Manager, Product Management, and engineering leads to keep priorities current, sequenced, and well-defined. Track release schedules, flag risks early, and ensure key milestones remain on track across concurrent workstreams. Engage directly with field users — Community Health Workers, supervisors, and program staff — to gather, document, and synthesise feedback into actionable product inputs. Collaborate with UI/UX designers to develop wireframes, user flows, and interface specifications grounded in real user needs. Support sprint ceremonies including refinement, planning, and retrospectives, ensuring the engineering team has clear, well-defined work. Facilitate user acceptance testing and manage post-deployment feedback loops for assigned products. Track product performance metrics and surface insights to the Manager, Product Management to inform iteration decisions. Produce clear, concise product documentation and status updates to keep stakeholders informed. Support the Manager, Product Management in stakeholder engagement, requirements gathering, and cross-functional coordination as required. Skills & Competencies 3–5 years of product management, business analysis, or closely related experience. Hands-on experience writing requirements, managing backlogs, and coordinating product delivery in agile environments (Scrum, Kanban). Ability to engage directly with end users and translate qualitative feedback into well-structured, actionable requirements. Organised and detail-oriented, with the ability to manage multiple workstreams concurrently without losing track of quality or timelines. Strong written and verbal communication skills; comfortable working across technical and non-technical teams. Curiosity and interest in emerging technology, including AI-enabled digital health tools. Experience in the digital health sector or international development is an advantage, not a requirement. Comfort in a rapidly changing environment, with the ability to handle uncertainty and contribute to problem-solving initiatives. Minimum Qualifications Bachelor’s degree in Information and Communication, Digital Health, Computer Science, or a related discipline or relevant experience. Product management or business analysis certifications an added advantage.