Qualifications & Experience**

• 2–3 years of experience in the interior design industry or a related field.

• Experience coordinating design projects, vendors, and client communications.

• Proficiency in Microsoft Office Suite, particularly Outlook, Word, and Excel.

• Experience using Monday.com and Studio Designer is preferred.

Key Skills & Attributes**

• The ideal candidate will demonstrate:

• A strong appreciation for beauty, aesthetics, and design

• Exceptional organizational and detail-oriented skills

• Strong written and verbal communication abilities

• Professional and confident client relationship management

• Ability to thrive in a fast-paced, creative team environment

Project & Client Coordination**

• Manage all phases of the client journey from initial inquiry through project installation.

• Onboard new clients and manage expectations regarding timelines, scope, and deliverables.

• Send, track, and maintain Master Service Agreements (MSAs) and Statements of Work (SOWs).

• Coordinate design presentations, approvals, and installation schedules.

• Prepare client and vendor meeting agendas.

• Facilitate purchase orders and project proposals.

• Track orders and shipments with vendors and maintain accurate order records.

• Prepare installation checklists and support project installations.

• Provide expediting reports to the design team and clients.

• Manage installations in coordination with receiving warehouses, vendors, and trades.

• Resolve product claims, repairs, and replacement follow-ups.

• Send post-project follow-ups to clients including surveys and review requests.

Systems & Process Management****

• Maintain project management and documentation systems such as Monday.com, Studio Designer, and Dropbox.

• Continuously improve systems and processes to increase efficiency and streamline workflows.

• Organize and maintain client files and documentation within Dropbox.

Team & Office Coordination****

• Support Senior Designers with team organization and administrative coordination.

• Prepare for and facilitate weekly team meetings.

• Manage new leads and project pipeline, including scheduling introductory calls and consultations.

• Maintain the team calendar, scheduling meetings and sending reminders to clients, vendors, and designers.

• Ensure the office environment remains organized, productive, and welcoming, including managing supplies and provisions.

Vendor & Partner Management****

• Maintain relationships with vendors, tradespeople, and suppliers.

• Identify and onboard new vendors aligned with the company’s design vision.

• Collect and maintain W9 forms and proof of insurance for new trades.

• Schedule vendor meetings and coordinate participation in trade events such as High Point Market.

Financial Coordination**

• Support Senior Designers with financial tracking and communication.

• Liaise with the bookkeeper on weekly reconciliation updates.

• Manage Accounts Payable (AP) and Accounts Receivable (AR) processes.

• Communicate with clients regarding outstanding payments when necessary.