Requirements**
Essential:****
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NQF Level 7 (Bachelor's Degree in Business/ Marketing/ Engineering)
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3+ Years in Sales & Marketing
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Engineering background is strongly preferred for this role
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Business/Financial and commercial acumen, including debt management
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Proven track record in implementing Marketing initiatives
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Management of Key Accounts
Competencies**;
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Demonstrated ability to work and deliver results independently with minimal supervision is critical.
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Sales experience with proven negotiation skills and sales technique
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Results driven, good team player, with ability to provide solutions that are creative and innovative
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Market Awareness
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Customer Relationship Management
Sales & Customers:**
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Manage customer portfolio to achieve business KPI’s: Volume, Margin, Debt, Growth, and Customer Service.
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Maintain sales portfolio, monitor growth and performance. Use available sales tools to drive business growth with quality and accurate account plans for all key customers
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Maximize on emerging opportunities in the market and recruit new customers to grow business size.
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Use available tools to grow Bulk LPG customers and penetration in the market.
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Develop Business plans with the distributor, and review regularly to ensure implementation.
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Build rapport & maintain good customer relationship with all customers.
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Market Intelligence and monitoring: Maintain database of the size of the market, the various competitors and market shares. Provide regular market intelligence such as pricing, new customers, competitor activities etc.
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Comply with standard offer book as per the customer promise initiatives.
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Defend business from competition by renewing all major customer contracts.
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Manage Credit in line with the company credit policy and manual of authorities. Collect Debt in line with agreed trading terms and complete customer Credit appraisals as they fall due.
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Ensure all invoices and statements are delivered timely to customers. Highlight and resolve invoice disputes with customers.
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Implement company policies and procedures, and ensure relevant controls are in place.
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Carry out regular equipment audits at customer sites and advise / take timely remedial action. Liaise with Engineering where necessary on tank installations, revalidation and other technical requirements.
Marketing & Supply Chain:**
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Grow market share in assigned Sales territory. Assist in the planning and implementation of any LPG customer events earmarked for the particular financial.
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Promote the use of alternative payments methods (Pre-payments) for small volume customers and Resellers.
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Provide accurate sales forecasts for effective S&OP process.
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Work with distribution to ensure smooth product delivery to customers.