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Field Based Account Manager - Lpg

Vivo Energy Kenya

full time Nairobi Posted 1 day ago

Requirements**

Essential:****

  • NQF Level 7 (Bachelor's Degree in Business/ Marketing/ Engineering)

  • 3+ Years in Sales & Marketing

  • Engineering background is strongly preferred for this role

  • Business/Financial and commercial acumen, including debt management

  • Proven track record in implementing Marketing initiatives

  • Management of Key Accounts

Competencies**;

  • Demonstrated ability to work and deliver results independently with minimal supervision is critical.

  • Sales experience with proven negotiation skills and sales technique

  • Results driven, good team player, with ability to provide solutions that are creative and innovative

  • Market Awareness

  • Customer Relationship Management

Sales & Customers:**

  • Manage customer portfolio to achieve business KPI’s: Volume, Margin, Debt, Growth, and Customer Service.

  • Maintain sales portfolio, monitor growth and performance. Use available sales tools to drive business growth with quality and accurate account plans for all key customers

  • Maximize on emerging opportunities in the market and recruit new customers to grow business size.

  • Use available tools to grow Bulk LPG customers and penetration in the market.

  • Develop Business plans with the distributor, and review regularly to ensure implementation.

  • Build rapport & maintain good customer relationship with all customers.

  • Market Intelligence and monitoring: Maintain database of the size of the market, the various competitors and market shares. Provide regular market intelligence such as pricing, new customers, competitor activities etc.

  • Comply with standard offer book as per the customer promise initiatives.

  • Defend business from competition by renewing all major customer contracts.

  • Manage Credit in line with the company credit policy and manual of authorities. Collect Debt in line with agreed trading terms and complete customer Credit appraisals as they fall due.

  • Ensure all invoices and statements are delivered timely to customers. Highlight and resolve invoice disputes with customers.

  • Implement company policies and procedures, and ensure relevant controls are in place.

  • Carry out regular equipment audits at customer sites and advise / take timely remedial action. Liaise with Engineering where necessary on tank installations, revalidation and other technical requirements.

Marketing & Supply Chain:**

  • Grow market share in assigned Sales territory. Assist in the planning and implementation of any LPG customer events earmarked for the particular financial.

  • Promote the use of alternative payments methods (Pre-payments) for small volume customers and Resellers.

  • Provide accurate sales forecasts for effective S&OP process.

  • Work with distribution to ensure smooth product delivery to customers.