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Programme Assistant – Delivery (Sc5)

World Food Programme

full time Nairobi Posted 1 day ago

Education:**

  • Completion of secondary school education OR University degree (Diploma/Bachelor) in degree in Social Sciences, International Development, Business Administration, or a related field.

Experience:****

  • At least five (5) years of relevant experience with a secondary school certificate OR University degree, (Diploma/Bachelor’s) with a minimum of two (2) or more years of experience in CBT/IDM or related fields.

Languages:****

  • Fluent knowledge of English and Somali language.

Knowledge and Skills Required:**

  • Proficiency in MS Office applications-MS word, PowerPoint, Excel etc.

  • Familiarity with corporate digital tools and systems is an added advantage.

  • Excellent organizational, analytical, and communication skills.

Enrolments and Beneficiary Data Management:**

  • Lead enrolment processes in SCOPE, ensuring accurate data entry, verification, and compliance with established standards.

  • Maintain and update beneficiary records in SCOPE, including registrations, biometric updates, and mobile number changes.

  • Manage and maintain accurate records of Cash-Based Transfers and In-kind enrolments in coordination with Strategic Outcome teams, ensuring alignment with approved distribution plans, and available CBT &B IK resources.

  • Provide frontline support to Area Offices, technical teams, and cooperating partners during registrations and beneficiary rotation activities.

Deduplication and Data Quality Assurance:****

  • Lead programmatic & biometric deduplication and quality checks for new and existing identities, ensuring all records are free from biometric and programmatic duplicates.

  • Manage and monitor the interagency phone number deduplication platform and other anomaly detection dashboards, ensuring conflicting or duplicate data is excluded from distribution cycles.

  • Conduct regular data integrity checks using dashboards to identify and resolve duplicate records.

  • Support routine data cleaning and validation exercises using already developed tools to uphold the accuracy and reliability of beneficiary data in SCOPE.

CBT and In-kind Reconciliation & Reporting:****

  • Monitor in-kind distributions, tracking dispatches, commodity accounting, and daily distributions to support monthly reconciliation and expense recognition.

  • Liaise with Strategic Outcome Managers, Supply Chain, Finance and CP Management units to resolve discrepancies in distribution and reconciliation data.

  • In collaboration with the analytics team, provide monthly reporting inputs for Country Office 5Ws and COMET entries.

Coordination and Operational Support:****

  • Facilitate effective collaboration by exchanging information with internal counterparts and cooperating partners to support project implementation and monitoring.

  • Assist in preparing reports, presentations, and documentation for internal and external stakeholders.

  • Act as a focal point for resolving general operational queries, escalating issues where necessary.

Other Duties:**

  • Perform other related tasks as required to support the IDM and Delivery Team’s objectives.