The Driver/Office Support will be responsible for providing driving and chauffeur duties to assigned staff/guests of REPLAN. She/he ensures the highest standards of discretion and integrity, sense of responsibility, excellent knowledge of protocol and security issues. The Driver/Office Support also demonstrates a client-oriented approach, courtesy, tact, and ability to work with people of different national and cultural backgrounds. She/he also supports with the administrative duties as assigned by his/her supervisor, support with cases of personnel and deliveries and oversees the maintenance of the project office vehicles and other assets.**
Requirements****
Education;****
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University degree in any area of study
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Certificate in computer Packages
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Possession of a valid and clean driver’s license
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A mechanical certificate is required.
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Defensive driving skills required.
Work Experience;****
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Minimum 8 years’ driving experience with 5 years’ experience of driving within the private or public sector.
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Exceptional knowledge of urban and rural road networks and driving conditions.
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Clean driving record, with no violation of traffic law or major accidents.
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Flexibility to work outside regular business hours and on weekends as needed.
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Must possess good verbal communication skills with good writing skills.
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Excellent interpersonal skills and experience working in a multi-stakeholder project environment.
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Discretion and confidentiality in handling sensitive information.
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Punctuality and reliability with a customer-focused mindset.
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Ability to perform a variety of repetitive and routine tasks and duties.
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Ability to handle a large volume of work under time constraints.
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Good knowledge of administrative rules and regulations.
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Ability to operate and maintain a variety of computerized business machines and office equipment to provide efficient delivery of service.
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Ability to organize and complete multiple tasks by establishing priorities.
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Demonstrates excellent knowledge of driving rules and regulations and skills in minor vehicle repair.
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Demonstrates excellent knowledge of protocol and security issues.
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Transport and logistic support;**
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Provide driving services to the PMU and other assigned staff as instructed by the line manager.
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Follow up planning and scheduling using Outlook Calendar and register transportation requests.
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Deliver payment transfers to the bank and/or the suppliers conduct cash purchases for REPLAN.
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Deliver and collect mail, documents, supplies, and other items as required.
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Distribute mail as needed, both incoming and outgoing.
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Ensure that all steps required by traffic rules and regulations are taken and adhered to, in case of involvement in an accident.
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Ensure availability of all the required documents/supplies including vehicle insurance, vehicle registration, vehicle logs, office directory, map of the city/country, first aid kit, and necessary spare parts in the assigned vehicle.
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Keep track of insurance and other tax formalities.
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Support other drivers with the preparation of job cards, inspecting vehicles and ensuring all vehicles are fully equipped with tools, first aid kits.
Guest management & Protocol Liaison;****
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Meet official and high-ranking personnel at the airport and facilitate immigration and customs formalities, as required.
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Drive the vehicle assigned by IUCN for the transportation of staff, guests and other authorized personnel.
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Complete visa application forms for the REPLAN staff both manually and electronically, submission and collection of Visas.
Vehicle maintenance management;****
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Ensure vehicle is always kept in good running condition through addressing minor repairs, planning for major repairs, timely changes of oil, check of tires, brakes, water levels and car washing.
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Responsible for the day-to-day maintenance of the assigned vehicle, checks oil, water, battery, brakes, tires, etc., and performs minor repairs and arranges for other repairs.
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Keep records as required and maintain a clear daily record of work done and/or vehicle movement.
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Always ensure the safety of the vehicle and accessories during the time of use.
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Facilitate routine maintenance of office vehicles, including proper and regular completion of vehicle maintenance records.
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Inform the Procurement and Operations Officer of any major repairs required and ensure that the vehicles are always kept clean and in good working order.
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Log official trips, daily mileage, gas consumption, oil changes, greasing, etc.
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Keep track of timely car insurance renewals
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Ensure compliance with applicable traffic laws, regulations, and/or IUCN rules, standards, and guidelines on vehicle usage.
Act as back-up for Administration & Project teams;**
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Assist in planning and participation in field work as required.
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Taking notes during meetings and during field work
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Assist with office operations including photocopying, printing basic documents, and making deliveries.
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Act as a backup for the Front Office Administration Assistant on a needs basis by answering the phone and taking care of visitors’ registration, incl. maintaining a register of incoming visitors.
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Liaison with taxi companies for pick up and drop offs.
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Creating simple excel forms and data input for basic inventory, transfers as requested.
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Perform other duties as may be assigned from time to time.