Location: Nairobi

 Type: Full-Time

Key Responsibilities:

Front Office Management:

○       Welcome patients, schedule appointments, and manage the reception area.

○       Handle phone inquiries and respond to emails promptly and professionally.

○       Maintain patient records using dental management software and ensure confidentiality.

• Clinical Assistance:

○       Assist the dentist during procedures by preparing instruments, materials, and patients.

○       Sterilize and maintain dental instruments and equipment.

○       Educate patients on oral hygiene practices and post-treatment care.

• Administrative Tasks:

○       Manage billing, invoicing, and insurance documentation.

○       Ensure the clinic operates efficiently by ordering supplies and maintaining an organized workspace.

○       Maintain accurate records and prepare reports as required.

Qualifications:

●       Minimum KCSE grade of C-.

●       Proficiency in computer use, including familiarity with dental or medical software (training can be provided).

●       Certificate/Diploma in Dental Assisting is an added advantage but not mandatory.

●       Strong communication and organizational skills.

Personal Attributes:

●       Friendly and professional demeanor with excellent customer service skills.

●       Ability to multitask and work effectively in a fast-paced environment.

●       Keen attention to detail and a proactive attitude.