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Senior Ux Designer At Equity Bank Kenya

Cascade Institute Of Hospitality

Banking / Financial Services full time Nairobi Posted 22 hours ago

Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Kenya, Uganda, South Sudan, Rwanda and Tanzania. Its shares are listed on the Nairobi Securities Exchange and Uganda Securities Exchange. Equity Bank was founded as Equity Building Society (EBS) in October 1984 and was originally a provider of mortgage financing for the majority of customers who fell into the low income population. The society’s logo, a modest house with a brown roof, resonates with its target market and their determination to make small but steady gains toward a better life, seeking security and advancement of their dreams. The vast majority of Africans have historically been excluded from access to financial resources. Having been declared technically insolvent in 1993, Equity’s transformation into a rapidly growing microfinance and then a commercial bank is widely considered to be an inspirational success story. Currently, Equity Bank has more than 9 million customers making it the largest bank in terms of customer base in Africa and having nearly half of bank accounts in Kenya. The company’s vision is "to be the champion of the socio-economic prosperity of the people of Africa”. Equity Bank retains a passionate commitment to empowering its clients to transform their lives and livelihoods. Through a business model that is anchored in access, convenience and flexibility, the Bank has evolved to become an all-inclusive financial services provider with a growing pan-African footprint. Equity Bank’s business model and its visionary leadership has continued to earn local, regional and global accolades and recognition. The model is also studied in some of the leading business schools in the world, as other developing countries in Africa and Asia seek to learn from Equity’s low margin, high-volume model. Equity Bank in 2010 established the Equity Group Foundation. This innovation and creative vehicle has fully transformed the concept of philanthropy and corporate social responsibility. While Equity Group Foundation champions the socio-economic transformation of the people of Africa and seeks partnerships along six cluster thematic areas, Equity Bank provides the infrastructure of delivery, hence reducing the operational costs for the Foundation and increasing the rate of return on any social investment. The six social thematic areas of focus are: education and leadership development; financial literacy and access; entrepreneurship; agriculture; health; innovations and environment. Make an enquiry todayTHE ROLE PURPOSE To drive the end-to-end design process, translating business goals and user insights into effective, intuitive design solutions across complex financial applications. This role ensures product features are aligned with the group's vision for digital innovation by contributing to design systems and advocating for optimal user experience outcomes. KEY responsibilities  Drive the design process from concept to delivery, including user research, wireframing, prototyping, and usability testing for various digital products (e.g., mobile apps, online banking platforms, USSD and Chatbot). Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences. Facilitate the group’s product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products. Collaborate with product managers, developers, and other stakeholders to translate business goals into effective design solutions. Communicate design rationale and advocate for the best user experience outcomes. Contribute to and maintain a design system that ensures consistency and scalability across all digital products. Develop and document design standards and guidelines. CORE ACCOUNTABILITIES AND DELIVERABLES   Drive the design process from concept to delivery Contribute to and maintain a design system Develop and document design standards and guidelines. Advocating for the best user experience outcomes Translating concepts into intuitive user experiences. Qualifications KEY TECHNICAL SKILLS & LEADERSHIP COMPETENCIES  Experience designing for complex financial applications, such as mobile banking apps or investment tools. Familiarity with Agile methodologies and working in a cross-functional team. Understanding of regulatory requirements and security best practices in the financial industry. Well organized, responsible, and dedicated, with the ability to work on multiple projects and deliver refined design in a short time. Self-learning, able to learn new tools quickly and work in a fast-evolving environment EXPERIENCE REQUIREMENTS 5+ years in designing applications for web, desktop, and mobile. A strong portfolio demonstrating strong design process, interaction, and visual design skills. Knowledge of accessibility standards (WCAG), design systems, and responsive design principles.  ACADEMIC QUALIFICATIONS AND CERTIFICATIONS  Must- Haves Bachelor’s or master’s degree in communication, Design, or computing-related subject Proficiency in design tools such as Figma, Adobe XD, Sketch, Photoshop, and Illustrator. Nice to Haves Financial services or fintech experience