Qualifications& Experience

• Certificate in Health Records and Information Technology from a recognized institution

• Minimum of two (2) years relevant work experience in a busy healthcare setting.

Patient Registration, Billing and Payments

• Ensure accurate patient registration, billing, and appointment scheduling in the HMIS, including verification of patient details, processing payments, and applying correct ICD-11 coding.

Records Management & Data Integrity

• Maintain complete and accurate patient records (manual and electronic), prepare required reports, and manage statutory documentation suchas birth and death notifications in compliance with policies and legal requirements.

Patient Support &Compliance

• Provide professional front-office support to patients, uphold confidentiality of medical information, support staff training on systems and procedures, and assist in audits, data verification, and other compliance-related activities.