A warm and inviting space filled with fresh cut flowers, an overflowing bookcase, freshly baked breads & patisserie, the heartwarming scent of fresh coffee and relaxing music set within some of Nairobi’s most dynamic malls; Artcaffé is a haven from hectic city life. We give our customers a place to rest and relax over great food and drinks made by our passionate team of chefs, baristas and mixologists, to ensure each visit is a memorable experience.ACBLRM-052026 Key Responsibilities Lead and mentor a team of service staff, ensuring top-notch training, scheduling, and performance management. Oversee daily restaurant operations, maintaining seamless service and upholding Artcaffé’s high standards. Foster a warm, welcoming atmosphere by engaging with guests and resolving concerns professionally. Collaborate with the kitchen and management teams to ensure smooth coordination and exceptional dining experiences. Assist in inventory management, stock control, and procurement to optimize efficiency. Ensure strict compliance with health, safety, and hygiene regulations. Support the Restaurant Manager in implementing strategies to drive sales and enhance guest satisfaction. Qualifications: Diploma or degree in Hospitality Management or a related field (preferred). At least 3-5 years of supervisory experience in a restaurant, café, or hotel environment. Strong leadership skills with the ability to motivate and develop a diverse team. Excellent communication and problem-solving abilities. Familiarity with POS/ERP systems (e.g., Micros) is a plus. Flexibility to work shifts, including weekends and holidays.