Qualifications & Certifications 

• Bachelor’s degree in Business, Information Technology, or a related discipline. 

• Recognised project management certification (PMP, PRINCE2 or equivalent). 

• Agile or hybrid delivery certification (Scrum, Disciplined Agile, SAFe or equivalent) preferred. 

• Change management certification desirable (PROSCI or equivalent). 

**Key Accountabilities ****

• Delivery Across the Value Chain 

• Manage project delivery across the Delivery CoE value chain, from validated intent through build, quality assurance, release, and operational readiness. 

• Orchestrate delivery across Business Analysis, Engineering, Quality Assurance, and Change & Adoption. 

• Ensure project fundamentals are in place to support successful adoption and value realisation. 

• Enable effective collaboration between disciplines to ensure cohesive delivery. 

• Maintain delivery momentum by managing dependencies, risks, and key decisions. 

Change & Adoption Enablement ****

• Enable and support business-led Change & Adoption activities to ensure delivered capabilities are ready for adoption. 

• Ensure change and adoption activities are integrated into delivery plans, milestones, and timelines. 

• Support readiness planning including communications, training, and operational transition. 

• Ensure delivery outputs enable successful adoption and sustained ways of working. 

Stakeholder Engagement & Governance ****

• Serve as the central coordination point for delivery stakeholders ensuring clarity of roles and expectations. 

• Facilitate governance forums including Steering Committees and delivery reviews. 

• Provide transparent reporting on delivery progress, risks, dependencies, and trade-offs. 

• Support informed decision-making through structured delivery insights. 

Planning & Delivery Control ****

• Develop and maintain integrated delivery plans covering scope, milestones, dependencies, resourcing, and forecasts. 

• Track progress and adjust plans where necessary to maintain delivery commitments. 

• Ensure adherence to Delivery CoE governance and project standards. 

• Ensure operational readiness and transition planning are incorporated into delivery. 

Financial Stewardship ****

• Manage project financials including budgeting, forecasting, and cost control. 

• Monitor financial performance and highlight variances early to protect investment value. 

• Support investment governance and value stewardship. 

Risk & Issue Management ****

• Identify and actively manage delivery, operational, and organisational risks. 

• Facilitate resolution of complex issues through structured analysis and collaborative decision-making. 

• Ensure delivery risks impacting adoption or operational readiness are proactively addressed. 

Vendor & Partner Coordination ****

• Support sourcing activities including vendor evaluation and onboarding. 

• Coordinate vendor contributions to ensure alignment with delivery milestones and outcomes. 

• Ensure vendor delivery aligns with Delivery CoE standards and governance. 

Delivery Excellence & Continuous Improvement **

• Apply Delivery CoE standards, frameworks, and governance to ensure consistent delivery practices. 

• Champion the application of project standards and delivery approaches across our wider team and with business stakeholders 

• Capture lessons learned and contribute to improving organisational delivery capability. 

• Contribute to the ongoing maturity of Delivery Centre of Excellence practices.