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Service Delivery Coordinator

Baker Hughes

full time Nairobi Posted 16 hours ago

To be successful in this role, you will:

  • Have a bachelor’s degree from an accredited university or college (or a high school diploma / GED with equivalent work experience).

  • Demonstrate effective communication, interpersonal and leadership skills with the ability to influence others and lead teams.

  • Have the ability to manage multiple projects and deadlines.

  • Have strong leadership capabilities and the ability to manage and coordinate field personnel.

  • Be successful at building relationships and collaborating to resolve problems.

  • Applying Health, Safety and Environment standards and procedures in all situations to ensure compliance is maintained.

  • Conducting all activities in line with our non-negotiables, applicable processes, and cultural pillars.

  • Planning, coordinating, and monitoring all job activities outlined in MTJC across organizational boundaries.

  • Handling the scheduling and dispatching of resources in line with job requirements to provide effective support.

  • Managing client relationships through being the primary contact for job preparation, execution, and closeout.

  • Ensuring prompt escalation of issues that can impact service delivery to ensure delivery of clients’ objectives.

  • Ensuring assigned contracts and quotes are fully understood, and invoices are correctly issued to prevent revenue leakage.