Required Qualifications & Experience

• Master’s degree in Public Policy, Development Studies, Business Administration, Organizational Leadership, International Development, Public Health, Social Sciences, Law, Gender Studies, Governance, Nonprofit Management, Data Governance, Technology for Development, or another relevant field from a reputable institution is required.

• Minimum 7–10 years of progressively responsible professional experience in strategy, operations, organizational development, institutional management, program leadership, systems coordination, nonprofit leadership, consulting, public systems, or related sectors.

• Demonstrated experience supporting senior leadership and managing complex organizational operations within dynamic, multi-program, and fast-evolving environments.

• Proven experience managing high-performing multidisciplinary teams, including oversight of cross-functional staff, consultants, technical specialists, and decentralized or community-based teams.

• Strong grant management and donor compliance experience, including coordination of donor reporting, implementation tracking, deliverables management, partnership coordination, and institutional accountability requirements.

• Demonstrated experience supporting organizations during periods of institutional growth, transition, restructuring, operational scaling, or systems strengthening.

• Strategic Coordination & Execution Management**

• Support translation of organizational strategy into operational execution plans, institutional priorities, and measurable deliverables.

• Coordinate implementation of organizational strategic objectives, annual workplans, donor commitments, institutional initiatives, and cross-functional deliverables.

• Establish systems for tracking deliverables, timelines, dependencies, operational risks, and institutional accountability.

• Ensure effective follow-through on leadership decisions, organizational priorities, and agreed action points.

• Coordinate strategic planning processes, quarterly reviews, institutional reporting cycles, and implementation tracking frameworks.

• Identify operational bottlenecks and recommend systems-based solutions to improve organizational efficiency and execution.

• Support institutional readiness for growth, scaling, partnerships, systems strengthening, and regional expansion.

• Organizational Operations & Systems Strengthening****

• Lead strengthening of organizational systems, workflows, operational structures, and coordination mechanisms.

• Develop and oversee centralized organizational reporting calendars and institutional tracking systems.

• Establish standard operating procedures (SOPs), workflow systems, operational protocols, reporting templates, and implementation structures.

• Improve internal coordination, communication, and information flow across programs, departments, consultants, and leadership structures.

• Support development of organizational dashboards, performance monitoring systems, operational trackers, and institutional knowledge systems.

• Strengthen organizational responsiveness, accountability, execution discipline, and operational culture.

• Coordinate systems for approvals, planning, reporting, implementation tracking, documentation, and organizational follow-up.

• Reporting Oversight, Institutional Accountability & Performance Management****

• Coordinate timely submission of donor, technical, operational, governance, programmatic, and institutional reports.

• Strengthen quality assurance systems across organizational reporting and institutional outputs.

• Work closely with programs, MEL, ICT, communications, advocacy, operations, and finance teams to synthesize organizational data and strategic outputs.

• Monitor compliance with reporting timelines, grant obligations, operational commitments, and institutional deliverables.

• Develop and oversee organizational accountability systems, implementation trackers, and performance monitoring frameworks.

• Support development and implementation of KPIs, departmental scorecards, and institutional performance review systems.

• Coordinate quarterly organizational performance review processes and implementation assessments.

• Flag delays, risks, operational gaps, or underperformance and support timely corrective action.

• Leadership Support & Institutional Management****

• Provide high-level strategic and operational support to the Managing Trustee.

• Support prioritization, scheduling, coordination, and management of strategic organizational matters.

• Prepare briefing notes, presentations, strategic memos, summaries, talking points, and institutional coordination documents.

• Coordinate management meetings, leadership follow-ups, internal reviews, and action tracking processes.

• Facilitate coordination between leadership, staff, consultants, donors, partners, government actors, and external stakeholders.

• Support institutional decision-making through synthesis, analysis, and interpretation of organizational information.

• Support organizational restructuring, governance transitions, institutional strengthening, and operational evolution processes where required.

• Team Coordination, Organizational Culture & Institutional Effectiveness****

• Support coordination and performance management across multidisciplinary and decentralized teams.

• Strengthen organizational accountability culture, execution discipline, responsiveness, and professional standards.

• Support development of collaborative, inclusive, and high-performing institutional culture.

• Identify institutional capacity gaps and support development of targeted organizational strengthening interventions.

• Contribute to strengthening internal communication, workflow coordination, implementation alignment, and operational cohesion.

• Support managers in strengthening implementation tracking, reporting systems, accountability, and departmental coordination.

• Grants, Partnerships & Institutional Growth****

• Support coordination of grants, donor deliverables, institutional partnerships, and strategic collaborations.

• Assist with development of donor reports, institutional briefs, presentations, partnership materials, and strategic updates.

• Coordinate cross-functional implementation tracking linked to grants and partnerships.

• Support institutional growth planning, operational scaling, and systems strengthening initiatives.

• Assist in coordination with county governments, national institutions, multilateral agencies, donors, philanthropic actors, academic institutions, and strategic partners.

• Support institutional positioning, visibility, strategic engagement, and organizational growth opportunities.

• Data Systems, Digital Coordination & Institutional Innovation**

• Support coordination of organizational data systems, digital infrastructure, reporting ecosystems, and technology-enabled workflows.

• Contribute to operational alignment across Mama Siri, SKILLS, Hesabika, Citizen Observatory AI, PAZA, and Disability Status Report (DSR) processes.

• Support operational coordination of citizen-generated data systems, digital infrastructure, organizational analytics, and emerging AI-enabled decision-support ecosystems linked to programming, advocacy, DSRs, and public sector engagement.

• Work closely with ICT and MEL teams to strengthen data governance, reporting systems, analytics coordination, institutional learning, and knowledge management systems.

• Promote ethical data governance, safeguarding, confidentiality, and responsible management of institutional and community-generated data.

• Support organizational adaptation to emerging digital systems, innovation opportunities, and evolving institutional technologies.