Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and Outsourcing Agency in Kenya, and the whole of Africa, is our systematic approach and listening to our clients’ recruitment and payroll needs. We've offered and will continue offering appropriate solutions to our clients. We only forward candidates within the client’s specification. As a Recruitment firm, integrity and value are key elements of our Recruitment, Staff Outsourcing, Payroll Management, and HR Consultancy services. We deliver to our promise to our clients within a 3-day deadline. This is enhanced by our dedicated team of recruitment, screening, and management experts.JOB PURPOSE Ensure that all trucks are dispatched while adhering to Client’s protocols. Also to ensure the process is executed in a safe, timely, efficient manner and all necessary documentation and data is in place in line with the objectives of the Business Unit. KEY DUTIES AND RESPONSIBILITIES Ensure driver is issued with all relevant documents i.e. Invoices/dispatch/HTO/GAN note. Ensuring complete dispatch related documents are received & debriefed in the system before forwarding to archive. (PODs in the system (DCT)) Ensuring all dispatch related data is circulated within the set KPIs Liase between warehouse and transport to ensure smooth flow in operations Attend monthly Operations meeting on site performance and profitability with team members Identify improvement opportunities using First Choice tools in the operation, focusing on delivering continuous improvement to improve annual gross profit Facilitate effective communication to ensure everyone is informed about changes, delays, or other relevant updates. Assist the KBL Transport Executors in day-to-day running and ensure execution to completion Ensure all hitches pertaining to documentation is escalated and dealt with ian timely manner Ensure the relevant work instructions and standard operating procedures for the operation are adhered to Ensure that all dispatches are done through TRAMM mobile app and updates shared of the same Ensure the appropriate communication, understanding and compliance with all relevant DPDHL policies takes place Support all safety engagements on site & review incident investigations within the workplace, respond to escalated issues of non-compliance and ensure relevant safety regulations and procedures are adhered to Analyse and understand health and safety related risks for drivers - both own fleet and subcontracted, take action to reduce or eliminate these risks. OTHER RESPONSIBILITIES Work within operating areas as determined by management and the needs of the business Carry out duties following standard operating procedures and safe working practices Be actively involved in and support change initiatives Timely follow up on PODS & debriefing on the system On time dispatch and DCT trip closure On time dispatch and DCT trip closure Delivery in Full EDUCATION QUALIFICATIONS, EXPERIENCE, SKILLS, AND TRAITS Degree or Diploma in Logistics, Supply Chain Management or equivalent. Proven experience of 3 years in transportation dispatch, preferably within the logistics industry. Familiarity with transportation management systems (TMS) and route optimization software. L84 Relevant professional qualifications Person needs good understanding of distribution and transport methods Person should have a working knowledge of packaging and warehousing methods and application Strong communication and organizational skills.