Education**

• A Bachelor’s degree in Design, Computer Science, Engineering, Business, Marketing, or a related field is required.

• Relevant certifications (UX & UI Design, Product Design, Design Thinking, Product Management) are a plus

Experience****

• Experience as a design intern, assistant designer, or junior designer

• A portfolio demonstrating product design, UX/UI work, or relevant coursework

• Exposure to user research and requirements gathering

• Experience collaborating with developers is an advantage

• Familiarity with Agile teams and tools such as Jira is an advantage

Skills**

• Strong understanding of UX and UI fundamentals, including hierarchy, feedback, accessibility, usability, colour, typography, and layout

• Ability to reason about UI states and microinteractions (default, empty, loading, error, success)

• Foundational knowledge of design thinking: research, discovery, validation, prototyping and testing

• Basic project coordination and stakeholder communication skills

• Good documentation habits and attention to detail

• Strong written and verbal communication skills

• Proactive, adaptable, and eager to learn in a fast-paced healthcare environment

User Research & Discovery**

• Assist in gathering user requirements through stakeholder collaboration and research activities

• Participate in brainstorming and design discussions to explore and improve product features

• Support market and competitive research to inform product decisions

User Journeys & Prototyping****

• Create user journeys and flows that clearly represent user goals, system states, decision points, edge cases, and fallbacks

• Wireframe and design high-quality prototypes using modern design tools

• Iterate on designs based on feedback from users and internal teams

Validation & Quality****

• Support developer handoff, user testing and validation activities

• Assist in ensuring design quality and alignment with product and organizational goals

• Contribute to design QA during development and release cycles

Documentation & Templates****

• Document design decisions, assumptions, and trade-offs

• Help develop and maintain reusable templates and design assets

• Ensure documentation supports product, engineering, and QA teams

Collaboration & Delivery**

• Work closely with designers, product managers, and engineers throughout the product lifecycle

• Participate in Agile ceremonies including standups, sprint planning, grooming, and reviews

• Communicate progress, blockers, and dependencies clearly

• Demonstrate ownership, teamwork, and a willingness to learn and grow