Join one of the largest Personal Injury law firms in the state, where excellence in client service is our calling. With over 40% of our team staying more than five years, we’re proud of our supportive culture and exciting growth ahead.** What We’re Looking For

Experience with medical records management** in a legal or healthcare setting.**

Proficiency in RingCentral** and Casee (or similar systems).**

Strong organizational skills and ability to handle heavy call volume**.**

Excellent communication skills – verbal and written.

Detail-oriented, proactive, and able to thrive in a fast-paced environment**.

Commitment to confidentiality and professionalism.

What You’ll Do

Be the first point of contact for clients, providing updates and support.**

Manage a high-volume caseload** with precision and care.**

Use RingCentral** and Casee case management system daily.

Identify pending medical records and billing requests.

Contact medical facilities via phone or written communication.

Review and interpret previously submitted medical records.

Enter detailed notes of communications with providers.

Set follow-up dates and escalate issues to assigned paralegals.

Maintain electronic files and ensure timely case progression.