SMEP Microfinance Bank Limited is a public limited company incorporate under the companies Act (Cap 486) and licensed under the microfinance Act (Cap 493D) to offer banking, focusing on Group banking, Retail banking, Church banking, Asset financing, microfinance and related services. Our vision is to be a dynamic christian provider of financial solutions transforming lives and our mission is to empower our customers through provision of market driven financial solutions.Reporting to the Relationship Manager – Business Development (Zonal Leader) the Job holder will be responsible for steering the Branch into high level of performance through proper people management strategies, high business generation, people management and championing a customer-centric culture at the Branch.    Key Duties & Responsibilities  Take the leadership role at the Branch and mentor the Branch staff towards the achievement of the Banks’ Mission, Vision and the Banks’ Strategic Objectives.    Ensure achievement of set targets in Customer Service, Customer Retention, Deposits growth, growth in quality Loan Portfolio.    Develop and maintain critical relationships at the Branch to enhance business Development  Enhance relationships with SME’s, High Net worth Individuals, Churches and Institutions to grow business.  Maintain a balanced portfolio on Church, SME, and Retail and Corporate deposits. Implement strategies on penetration of business segments, markets and sectors.  Ensure growth of non-funded income business including transactional, alternate and direct banking business.  Ensure staff productivity is maintained through support, mentorship, and TAT and customer service.  Ensure compliance with both internal and external regulatory requirements.  Working closely with risk and compliance units to ensure effective controls to mitigate against business risks associated with Business.  Key Qualities, Competencies& Experiences  Must be a practicing Christian who lives and upholds Christian values, with a passion to serve  Minimum of 5 years Banking experience; both in Banking Operations and Credit  Management, 2 of which must have been in a supervisory or managerial position in a  Micro Finance or Commercial Bank.   Experience and understanding of Micro Finance business will be an added advantage  Good people Management skills and proven ability to achieve results through others  Have excellent negotiation, sales and marketing skills  Strong customer service skills  Excellent report writing and presentation skills.  Self-driven, results-oriented individual with a positive outlook   Must have a clear focus on high portfolio quality and business profit  Able to get on with others and be a team-player with excellent interpersonal skills  Qualifications  A Bachelor’s degree in any Business-related field   Professional qualifications in Credit Management (CCP) and/or Diploma in Banking will be an added advantage.    Must be adept in ICT, and working knowledge of T24 will be an added advantage