DEADLINE FOR APPLICATIONS
3 June 2026-23:59-GMT+03:00 East Africa Time (Nairobi)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
JOB TITLE: Business Support Assistant
TYPE OF CONTRACT: Special Service Agreement (SSA 5)
DIVISION: ESARO
DUTY STATION (City, Country): Nairobi, Kenya
DURATION: 6 months
ORGANIZATIONAL CONTEXT:
These jobs are part of Global Headquarters (GHQ) and/or Country Offices (COs). Job holders performing front office management functions typically report to the Deputy Directors or Head of Offices. In cases where these positions support a specific business stream, the reporting line may be to the Functional Officer, Head of Unit, Chief, or the designate. At this level job holders are expected to take responsibility for completion of a range of business support activities requiring some interpretation of standard guidelines/practices. Job holders are able to recommend a course of action to staff at various levels and may allocate tasks to more junior colleagues.
JOB PURPOSE:
To deliver a wide range of business support processes and activities for a specific professional area of work, to facilitate effective service delivery.
KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):
Collate information for inclusion in reports, documents and correspondence, to support the effective work of other staff. Respond to standard queries and provide timely and accurate guidance. Process and manage routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources Manage and maintain records and databases, to ensure information is organised and readily available for staff. Maintain relationships with a range of individuals through provision of business support to assist in information sharing and service delivery to staff. Proof-read reports, documentation, correspondence, etc., making changes in line with established guidelines where appropriate. Contribute to improvement of business procedures and processes. Collect and perform basic analysis of data to contribute to quality business information management. Provide guidance to junior colleagues in performing their duties. Perform other duties as required.
STANDARD MINIMUM QUALIFICATIONS AND EXPERIENCE:
Education:
Completion of secondary school education. A post-secondary certificate in Business Administration, Management, or related field is desirable.
Experience:
At least five (5) years of progressively responsible administrative or business support experience. Experience in working with international organizations or UN agencies is an asset.
Knowledge and Skills:
Strong organizational and time management skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Excellent written and verbal communication skills. Ability to work independently and as part of a team in a multicultural environment. Attention to detail and ability to handle confidential information with discretion.
Competencies
Action Management: Demonstrates ability to manage multiple tasks and prioritize effectively. Client Orientation: Maintains a client-focused approach and responds promptly to requests. Teamwork: Collaborates effectively with colleagues and contributes to a positive team environment. Adaptability: Adjusts to changing priorities and remains flexible under pressure. Ethics and Values: Upholds WFP’s values and principles in all interactions.
Languages:
Fluency in English is required. Working knowledge of other UN languages is an advantage.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel. We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application. If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply. At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process. Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
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