· JOB DETAILS:

Technical • Installation of Cartrack units to the quality standards imposed. • Diagnose and repair problems that have occurred after installation. • Taking relevant photos needed for fitment. • Download fitment photos to complete the fitment process. • Correct completion of vehicle inspection sheets pre and post-installation. • Report any problems and/or anomalies through the correct channels as soon as possible. • Demonstrate knowledge of product range & technical standards for installations. • Achieving a set target minimum of 4 fitments per day.

Customer service • Client satisfaction, taking the utmost care of all client’s vehicles • To be polite and professional to the client always • Schedule adherence: on time for appointments and meetings • Handover of client packs if and when required • Report any problems and/or customer care issues through the correct channels as soon as possible

General • Adhoc duties as required by the technician’s manager • looking after all company assets used and reporting any deficiencies to the relevant manager • Adherence to time and attendance requirements • Tidy and professional appearance always

Requirements

·

Diploma /Certificate in Automotive Engineering and be a fully qualified Motor vehicle

Technician. At least 2 years of RECENT post-qualification experience in a reputable motor dealership

Auto electrical qualification of Diagnostic status.

Valid Motorcycle license

Stable work history preferably working experience on Japanese and German brands strong

Attention to detail with an aptitude for problem-solving.

Excellent communication and customer service skills.

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