Position: Senior Credit Associate
Reporting to: Credit Collections Manager
Location: Nairobi
Role type: Full-Time
About SunCulture
SunCulture is a leading agriculture and climate technology company. SunCulture helps smallholder farmers grow more food with climate technology, carbon financing, and a digital marketplace, and is the largest solar irrigation company in Africa. The company was selected by the World Economic Forum as a Technology Pioneer, and has been named as one of the World's Most Innovative Companies by Fast Company. Our CEO was also just named to the TIME100 Climate list. To learn more about the company, see this TED Talk one of our customers did, this explainer video recently made by CNBC, or listen to this podcast our CEO recently did.
About The Role
Responsible for managing and overseeing the Credit PayG collections process, ensuring timely and effective recovery of outstanding debts. Collaborate with internal departments, communicate with clients, and employ a strategic approach to minimize delinquencies: strong analytical skills, attention to detail, and a proven track record in credit and collections. The Senior Credit Associate will play a critical role in maintaining financial stability through effective Credit PayG management and collection strategies.
Key Responsibilities
Lead and execute the end-to-end Credit PayG collections process, including monitoring delinquencies and implementing collection strategies Evaluate the creditworthiness of customers and establish credit limits in collaboration with the credit analysis team Develop and maintain relationships with clients to facilitate open communication and resolve payment issues Analyze customer accounts, identify trends, and recommend process improvements to minimize outstanding debts Coordinate with sales, customer service, and other relevant departments to address client concerns and expedite resolution of disputes Utilize negotiation and persuasion skills to secure payment commitments and resolve disputes amicably Prepare and present regular reports on collection activities, aging analysis, and key performance indicators to management Stay up-to-date of industry trends, regulations, and best practices in credit and collections
Does this sound like you?
Bachelor's degree in Finance, Accounting, Business, or a related field. Proven experience in credit and collections, with at least 3 years in a senior or lead role. Strong knowledge of credit risk assessment, debt recovery strategies, and legal implications. Excellent communication and interpersonal skills to interact effectively with internal teams and external clients. Proficiency in using credit management software and Microsoft Office Suite. Analytical mindset with the ability to interpret financial data and make informed decisions. Results-driven attitude with a focus on meeting and exceeding collection targets.
Interested?
Please apply online via this job portal. We respond to all candidates; however only shortlisted candidates will be interviewed.
Please Note
SunCulture is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Show more
Show less