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Branch Manager

Smep Microfinance Bank Limited

full time Nairobi Posted 1 minute ago

Reporting to the Relationship Manager – Business Development (Zonal Leader) the Job holderwill be responsible for steering the Branch into high level of performance through properpeople management strategies, high business generation, people management andchampioning a customer-centric culture at the Branch. **

Qualifications**➢ A Bachelor’s degree in any Business-related field ➢ Professional qualifications in Credit Management (CCP) and/or Diploma in Banking will be an added advantage. ➢ Must be adept in ICT, and working knowledge of T24 will be an added advantage

➢ Take the leadership role at the Branch and mentor the Branch staff towards theachievement of the Banks’ Mission, Vision and the Banks’ Strategic Objectives. ➢ Ensure achievement of set targets in Customer Service, Customer Retention, Deposits growth, growth in quality Loan Portfolio. ➢ Develop and maintain critical relationships at the Branch to enhance business Development ➢ Enhance relationships with SME’s, High Net worth Individuals, Churches and Institutions to grow business. ➢ Maintain a balanced portfolio on Church, SME, and Retail and Corporate deposits. ➢ Implement strategies on penetration of business segments, markets and sectors. ➢ Ensure growth of non-funded income business including transactional, alternate and direct banking business. ➢ Ensure staff productivity is maintained through support, mentorship, and TAT and customer service. ➢ Ensure compliance with both internal and external regulatory requirements. ➢ Working closely with risk and compliance units to ensure effective controls to mitigate against business risks associated with Business.