Reporting to the Branch Manager, the job holder will be responsible for business development through marketing and recruiting of**
customers, processing and disbursement of loans and ensure timely collection of the same to ensure healthy portfolio and a happy
and satisfied customer base.
Requirements****
• Must be a practicing Christian who lives and upholds Christian Values, with a passion to serve.
• A minimum grade of C+ (plus) in KCSE
• An undergraduate Bachelor’s degree OR Diploma in Business related courses from a recognized institution.
• Knowledge in Sales and Marketing, credit risk management, credit lending, as well as relevant experience in the Banking
sector will be an added advantage.
• Proficiency in computers is mandatory.
• Ability to analyze and interpret financial statements
• Clear understanding of microfinance/banking industry is an added advantage.
• Good interpersonal & communication skills with excellent customer service.
• A team player with the drive to improve performance.
• Persuasive with strong recognition skills,
• Self-driven and possess the ability to work with minimum supervision
**
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Responsible for Marketing of Banks products and services
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Actively drive growth in customer numbers and ensure full adherence to the customer on-boarding Policies and Procedures
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Facilitate recruitment and registration of customers in existing and new groups
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Manage customer Relationships for both group customers and individual customers
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Stimulate client training on SMEP policies, procedures and basic business skills, loans, business, etc..
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Responsible for customer loan evaluations and processing.
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Responsible for maintaining a quality asset portfolio as per the Banks requirements
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Responsible for preparation and submissions of timely daily, weekly, monthly and quarterly reports as per the Banks’
requirements to the respective Office Holders.
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Ensure follow-up of defaulters and collection of arrears
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Responsible for proper record management for all customers
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Ensure customer retention through excellent customer service