Key Responsibilities

Beverage Preparation & Service

●       Prepare and serve alcoholic and non-alcoholic beverages according to established recipes, presentation standards, and guest preferences.

●       Mix cocktails, mocktails, spirits, wines, beers, and specialty beverages with precision and consistency.

●       Ensure proper pouring, garnishing, and presentation of all drinks before service.

●       Recommend beverages, cocktails, wines, and food pairings to guests based on preferences and menu knowledge.

●       Open and serve wines and champagne using proper service etiquette and standards.

●       Create memorable guest experiences through engaging, professional, and personalized service.

●       Upsell premium beverages and signature cocktails to maximize revenue opportunities.

●       Maintain in-depth knowledge of beverage menus, ingredients, preparation techniques, and promotions.

Guest Experience & Customer Service

●       Welcome guests warmly and establish a professional yet friendly rapport with customers.

●       Anticipate guest needs and provide attentive, responsive, and discreet service.

●       Handle guest inquiries, complaints, and special requests professionally and efficiently.

●       Maintain exceptional hospitality standards aligned with luxury dining and hospitality expectations.

●       Ensure guests receive prompt and accurate service even during high-volume periods.

●       Maintain a polished, professional appearance and positive attitude at all times.

Bar Operations

●       Set up the bar before service and ensure readiness of all stations, tools, equipment, and supplies.

●       Maintain cleanliness and organization of the bar area, counters, shelves, refrigerators, and storage spaces.

●       Ensure adequate stock levels of beverages, garnishes, ice, glassware, mixers, and bar supplies.

●       Conduct daily stock checks and report shortages, breakages, or discrepancies.

●       Monitor inventory usage and minimize wastage, spillage, and pilferage.

●       Support stock ordering and receiving processes when required.

●       Ensure proper storage and rotation of stock according to hygiene and safety standards.

●       Operate bar equipment such as blenders, coffee machines, cocktail shakers, POS systems, and dispensers safely and efficiently.

Hygiene, Safety & Compliance

●       Adhere to food safety, hygiene, sanitation, and health regulations at all times.

●       Ensure compliance with alcohol service laws, age verification requirements, and responsible drinking practices.

●       Maintain high cleanliness standards for glassware, utensils, and beverage preparation areas.

●       Follow workplace health and safety procedures and report hazards or incidents promptly.

●       Ensure all opening and closing procedures are completed accurately and efficiently.

●       Handle cash, receipts, and transactions responsibly while maintaining accountability standards.

Team Collaboration

●       Work closely with waitstaff, kitchen teams, supervisors, and management to ensure smooth operations.

●       Assist in banquet, event, and private function beverage service when required.

●       Support fellow team members during busy service periods.

●       Participate in training sessions, beverage tastings, and service improvement initiatives.

●       Contribute ideas for cocktail development, menu innovation, and guest engagement strategies.

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Qualifications & Requirements

●       Diploma or Certificate in Food & Beverage, Hospitality Management, Bartending, or related field.

●       Professional bartending certification is an added advantage.

●       Minimum 2–4 years of experience as a Bartender in a reputable restaurant, lounge, hotel, or luxury hospitality establishment.

●       Strong knowledge of cocktails, spirits, wines, beers, and beverage preparation techniques.

●       Experience working in high-end hospitality or fine dining environments is highly preferred.

●       Proficiency in POS systems and cash handling procedures.

●       Excellent communication and interpersonal skills.

●       Strong customer service orientation and ability to handle diverse clientele professionally.

●       Ability to multitask and work efficiently under pressure.

●       Strong organizational skills and attention to detail.

●       Flexible to work evenings, weekends, holidays, and rotating shifts.

High standards of grooming, professionalism, and personal hygiene.