Requirements

Investment officer will be a trusted partner of Inkomoko Kenya clients, and basic qualifications Include:

• University degree in Finance or other related field,

• Must speak fluent English and Swahili. Knowledge of local language is a plus,

• Experience in Islamic lending and practice is an added advantage

• Strong financial and accounting skills; familiarity with business financial policies in Kenya

• Experience in investment management, microfinance, capital leases, and access to finance for Micro businesses and SMEs is STRONGLY preferred,

• Prior experience dealing with customers/debt,

• Prior experience in a lending environment,

• Experience providing business advice to entrepreneurs,

• Prior experience in Investment management system software, 

• Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt,

•  Experience in managing difficult clients and reaching positive outcomes,

• Very strong attention to details and good follow through,

• Comfort with the civil court system, and previous experience in litigation preferred,

• Unrelenting perseverance, personal integrity, and critical thinking skills,

• 4+ years of work experience in relevant or applicable field,

• Must be able to legally work in Kenya. 

**DUE DILIGENCE AND INVESTMENT PREPARATION (60%): ****

• Respond to inquiries from prospective borrowers; support them to apply for our facility/investment products. 

• Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing. 

• Conducts investment appraisal, collects detailed information (personal, business, and guaranties), and arranges to open a new investment account. 

• Prepares and executes investment contracts and arrange for disbursement of investment in kind. 

• Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Advisors and Business Associates, etc. 

• Communicate all materials to the Portfolio Manager, and assist in preparing credit reports for Investment Committee meetings. 

• Take photos of entrepreneurs, have them sign photo waivers, and ensure entrepreneurs’ stories are posted on the Kiva platform for fundraising with all correct information. 

PORTFOLIO MANAGEMENT (20%) ****

• Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers. 

• Work with the Inkomoko Kenya Business Development Services team to ensure borrower success, and Visit clients for monitoring. 

• Maintain both delinquency and default rates below set rates during yearly goal setting, 

• Track information about borrowers and communicate effectively with key stakeholders about client status. 

• Actively participate as a key staff in the weekly Portfolio Review Meeting. 

• Maintain a tracking system of borrower payments and contact information. 

• Work with the Finance & Admin team to produce invoices for payments and monthly reconciliation of investment department transactions. 

• Interact with government leaders, court systems and others for follow up on lack of payments. 

• Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling. 

• Other duties as assigned by supervisor 

INVESTMENT MANAGEMENT SYSTEM (20%)**

• Update both disbursements and investment repayments in the Investment Management System (CBS-powered by mifos)

• Maintain and demonstrate proficiency with investment software applications

• Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance 

• Assist with system parameters and design to meet the needs of multiple departments. 

• Manage user security access

• Ensure proper segregation of duties, develop and maintain work flows for all stages of investment 

• Advise the Management team how to automate key lending processes

• Ensure posting of payment, payoffs, and balancing in Core Banking System

• Participates in the review and recommendations of operational systems and procedures

• Successfully interact with lending staff to improve accuracy and efficiencies of Investment management system 

• Prepare related reports and administer the system

• Other duties as assigned by supervisor