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Paygo Phones Sales Manager

Sun King

full time Nairobi Posted 1 day ago

You might be a strong candidate if you have:

  • A bachelors degree in a business-related field or a minimum of** six (6) years** working in a field sales role in the FMCG, microfinance, banking or telecom industries.

  • A strong background in agents management and channel development with bias towards devices.

  • Strong people-focused skills as a team partner to mentor teams to deliver on expectations.

  • Deep knowledge of both urban, peri-urban and rural markets.

  • Basic digital literacy (CRM, stock tools).

  • Strong communication and problem-solving abilities.

  • Willingness to travel extensively (5 days/week in the field).

  • Comfort working with MS Excel and PowerPoint.

1. Channel Acquisition and Development**

  • Recruit, Train and onboard of new phone selling agents specialised in selling Sun King phones or any other available brands with the assistance of Area Trade Developers.

  • Maintain an engaged base of phone selling agents as per set weekly, monthly and yearly goals.

  • Help develop specific agents categories managing them to scale.

  1. Revenue and Productivity****
  • Achieve set Revenue goals on number of units of phone sold by month and year.

  • Meet the separate specific set phone model goals driving unique sales strategies aimed at growing each phone segment or model.

  • Maintain minimum agent productivity targets ensuring that each agent meets their goals.

  1. Portfolio Repayment Management****
  • Achievement of set monthly Phones Quality of Sale goals.

  • Drive interventions that will improve agent adherence to set sales and collections guidelines that improving performance.

  • Execute phones replacement and warranty process to improve overall repayments and customer satisfaction.

  1. Agent Branding, Engagement and Assistance****
  • Ensure that all phone selling agents are properly branded with all merchandise and collateral distributed timely and effectively.

  • Frequent agent meeting and visits to improve engagement, work on resolutions and build relationships.

  • Ensure optimum stocking achieving set inventory levels as well as adhering to set guidelines and processes.

  1. Strategic Trade and Channel Activations****
  • In teamwork with the marketing team, plan for strategic activation and awareness campaigns to improve brand awareness and drive sales.

  • Engage the phone selling agents into planning daily localised activities that are relevant to area operations, strengths and abilities.

  • Plan for periodic campaigns and awards to motivate agents and improving channel growth and retention.

  1. Team Management**
  • Optimum staffing based on projected business growth and expansions.

  • Proper and timely communication of goals to the direct reports ensuring each one is aligned to expectation.

  • Periodic reviews and strategy setting with teams ensuring that the channel remains on track to deliver set goals.

  • Mentoring the team and keeping them motivated for optimum performance and retention.