You might be a strong candidate if you have:
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A bachelors degree in a business-related field or a minimum of** six (6) years** working in a field sales role in the FMCG, microfinance, banking or telecom industries.
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A strong background in agents management and channel development with bias towards devices.
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Strong people-focused skills as a team partner to mentor teams to deliver on expectations.
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Deep knowledge of both urban, peri-urban and rural markets.
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Basic digital literacy (CRM, stock tools).
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Strong communication and problem-solving abilities.
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Willingness to travel extensively (5 days/week in the field).
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Comfort working with MS Excel and PowerPoint.
1. Channel Acquisition and Development**
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Recruit, Train and onboard of new phone selling agents specialised in selling Sun King phones or any other available brands with the assistance of Area Trade Developers.
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Maintain an engaged base of phone selling agents as per set weekly, monthly and yearly goals.
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Help develop specific agents categories managing them to scale.
- Revenue and Productivity****
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Achieve set Revenue goals on number of units of phone sold by month and year.
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Meet the separate specific set phone model goals driving unique sales strategies aimed at growing each phone segment or model.
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Maintain minimum agent productivity targets ensuring that each agent meets their goals.
- Portfolio Repayment Management****
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Achievement of set monthly Phones Quality of Sale goals.
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Drive interventions that will improve agent adherence to set sales and collections guidelines that improving performance.
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Execute phones replacement and warranty process to improve overall repayments and customer satisfaction.
- Agent Branding, Engagement and Assistance****
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Ensure that all phone selling agents are properly branded with all merchandise and collateral distributed timely and effectively.
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Frequent agent meeting and visits to improve engagement, work on resolutions and build relationships.
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Ensure optimum stocking achieving set inventory levels as well as adhering to set guidelines and processes.
- Strategic Trade and Channel Activations****
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In teamwork with the marketing team, plan for strategic activation and awareness campaigns to improve brand awareness and drive sales.
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Engage the phone selling agents into planning daily localised activities that are relevant to area operations, strengths and abilities.
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Plan for periodic campaigns and awards to motivate agents and improving channel growth and retention.
- Team Management**
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Optimum staffing based on projected business growth and expansions.
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Proper and timely communication of goals to the direct reports ensuring each one is aligned to expectation.
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Periodic reviews and strategy setting with teams ensuring that the channel remains on track to deliver set goals.
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Mentoring the team and keeping them motivated for optimum performance and retention.