You would be a strong candidate if you:
-
Possess 5+ years in sales training, L&D, or sales management, with 2+ years guiding trainers or field teams, in solar, electronics, telecoms, FMCG, or any agent-led distribution business.
-
Have proven record of building training programmes that moved sales metrics, not just attendance.
-
Demonstrate strong technical comprehension of Solar Home Systems and inverter systems; can demo and troubleshoot basics live.
-
Are experienced managing remote teams across multiple regions, clusters, or counties.
-
Demonstrate fluency in English and Kiswahili required; proficiency in relevant local languages is an added advantage based on customer engagement needs within the assigned zone.
-
Possess a bachelor's degree; certifications in training, facilitation, or instructional design are a strong plus.
-
Are willing to travel 70%+ across the assigned zone.
Zonal Training Strategy & Execution**
-
Own the zone's annual training plan, aligned to zonal sales targets, product launches, seasonality, and country-level training priorities.
-
Set zone-wide standards for onboarding, refresher training, demo quality, pitch, load calculation, and objection handling.
-
Deploy blended learning across the zone: classroom, field coaching, WhatsApp microlearning, and LMS content.
-
Ensure consistent execution of train-the-trainer cycles across all Regional Mentors in the zone.
Sales Performance Enablement****
-
Partner with Zonal Business Managers (ZBMs), Regional Business Managers (RBMs), and Area Business Managers (ABMs) to diagnose skill gaps that are constraining revenue.
-
Design targeted interventions for underperforming states/teams on prospect conversion and sale closure.
-
Steer "License to Sell" certification for the Area Business Managers during promotional engagements.
-
Run quarterly Zonal Sales Clinics on high-value topics: market intelligence and commercial inverter sales.
Content & Curriculum Management****
-
Translate Country and HQ training assets into zone-relevant content: customer income levels, grid reliability, local objections, industry landscape.
-
Create zone-specific job aids: demo scripts, load calc sheets, "Top 10 Objections in" with answers.
-
Feed field insights back to Country and HQ Product and Marketing teams: customer confusion points, market shifts, product feedback.
-
Localize training content to zone languages, customer segments, and industry landscape.
Learning Evaluation & Reporting****
-
Own zonal training KPIs: zonal Collection Score contribution from trained cohorts, zonal 30- day activation rate, weighted-unit productivity uplift, Time-to-First-Sale, Demo Pass Rate, and % Certified CFSES.
-
Interpret and act on zone-level reports covering Sales Productivity, Repayment Performance, Customer Retention, and Agent Attrition Trends.
-
Submit a monthly zonal training dashboard to the Country Training Manager.
-
Correlate training cohorts to business outcomes: sales uplift, Collection Score improvement, lower returns, and higher customer NPS.
-
Conduct quarterly Training Needs evaluation using sales data, ABM feedback, and customer complaints.
Team Development**
-
Recruit, onboard, and performance-manage Regional Mentors (Trainers) in your zone.
-
Run monthly train-the-trainer sessions to upskill your team on facilitation, product, and coaching.
-
Maintain high engagement and calibration across all trainers.