Academic Qualification and Certifications: **
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Bachelor's degree or equivalent in Information Technology or Computing or a related field.
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Professional level certification in different Networking technologies (Must have CCNP) Cisco, Juniper, Aruba, Sophos, Fortinet etc.
Required experience:**
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3 Years and above of work experience in technical or implementation engineering, specific to Networking technologies.
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Experience engaging with clients and conducting presentations.
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Report writing experience.
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Project management
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Experience in Networking technologies such as routing (BGP, EIGRP, OSPF), switching, Wireless, SDI distribution, core and access layers
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Experience in diagnosis and troubleshooting
Network Design & Implementation **
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Plan, configure, and deploy enterprise network solutions such as LAN, WAN, WLAN,MPLS, SD-WAN, VPN, and cloud networking.
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Install and integrate routers, switches, firewalls, load balancers, and wireless access points.
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Design scalable and secure network architectures.
Systems Integration** **
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Integrate networking systems with servers, cloud platforms, security tools, voice systems (VoIP), and business applications.
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Ensure compatibility between hardware, software, and third-party systems.
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Support hybrid environments (on-premise + cloud).
Technical Support & Troubleshooting** **
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Diagnose and resolve network outages, latency issues, routing problems, DNS issues, and security incidents.
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Perform root cause analysis and recommend permanent fixes.
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Provide escalated support for complex customer or internal technical issues.
Security & Compliance** **
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Implement network security measures such as firewalls, VPNs, NAC, IDS/IPS, access controls, and segmentation.
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Monitor systems for vulnerabilities and compliance requirements.
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Support audits and enforce IT policies.
Monitoring & Performance Optimization** **
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Use monitoring tools to track bandwidth, uptime, traffic flow, and system health.
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Tune performance and recommend upgrades.
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Ensure service level agreements (SLAs) are met.
Project Delivery & Integration** **
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Lead or support deployment projects, migrations, upgrades, and data center transitions.
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Coordinate with vendors, project managers, and internal departments.
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Prepare implementation plans, test plans, and handover documentation.
Documentation & Reporting**
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Maintain network diagrams, configurations, asset registers/IP DBs, SOPs, and incident reports.
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Produce technical reports and customer updates.