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Direct To End User (Dteu)

Diageo

full time Nairobi Posted 11 minutes ago

The DTEU Executive is accountable for driving Direct-To-End-User initiatives and platforms to drive consumer engagement, convenience, and incremental commercial growth.**

The role translates strategy into action by delivering seamless execution of DTEU propositions, ensuring operational excellence across ordering, fulfillment, and delivery, and maintaining high-quality consumer experiences across all touchpoints.

Qualifications****

  • Bachelor’s degree or equivalent experience in business, Marketing, Sales, or related field.

Experience & Skills**

  • 2–4 years’ experience in FMCG, e-commerce, sales, or commercial roles

  • Exposure to D2C, delivery platforms, or digital commerce advantageous

  • Strong execution and operational management capability

  • Strong collaborator coordination and communication skills

  • Ability to manage multiple priorities and timelines

  • Strong analytical and problem-solving capability

  • Interest in digital, consumer experience, and emerging trends

  • Build strong understanding of DTEU consumers, occasions, and market trends to identify growth opportunities

  • Plan and implement DTEU initiatives (campaigns, gifting, bundles, events, and experiences) to drive NSV

  • Manage end-to-end operations including order fulfilment, stock coordination, and delivery performance

  • Ensure excellent product availability, clear communication, and consistent execution across all platforms

  • Deliver high-quality, flawless, and premium consumer experiences across all touchpoints

  • Collaborate cross-functionally and manage external partners to ensure aligned and efficient execution

  • Track and optimise performance across key metrics (sales, conversion, service levels, return on investment)

  • Manage budgets, monitor cost efficiency, and ensure accurate reporting and governance