ABOUT THE COMPANY
NTT Ltd. is a leading global technology services company. We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital and secure. As a global ICT provider, we employ more than 40,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions. Together we enable the connected future.
JOB SUMMARY
Academic Qualification and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or a related field. Professional level certification in different Networking technologies (Must have CCNP) Cisco, Juniper, Aruba, Sophos, Fortinet etc. Required experience: 3 Years and above of work experience in technical or implementation engineering, specific to Networking technologies. Experience engaging with clients and conducting presentations. Report writing experience. Project management Experience in Networking technologies such as routing (BGP, EIGRP, OSPF), switching, Wireless, SDI distribution, core and access layers Experience in diagnosis and troubleshooting
RESPONSIBILITIES
Network Design & Implementation Plan, configure, and deploy enterprise network solutions such as LAN, WAN, WLAN,MPLS, SD-WAN, VPN, and cloud networking. Install and integrate routers, switches, firewalls, load balancers, and wireless access points. Design scalable and secure network architectures. Systems Integration Integrate networking systems with servers, cloud platforms, security tools, voice systems (VoIP), and business applications. Ensure compatibility between hardware, software, and third-party systems. Support hybrid environments (on-premise + cloud). Technical Support & Troubleshooting Diagnose and resolve network outages, latency issues, routing problems, DNS issues, and security incidents. Perform root cause analysis and recommend permanent fixes. Provide escalated support for complex customer or internal technical issues. Security & Compliance Implement network security measures such as firewalls, VPNs, NAC, IDS/IPS, access controls, and segmentation. Monitor systems for vulnerabilities and compliance requirements. Support audits and enforce IT policies. Monitoring & Performance Optimization Use monitoring tools to track bandwidth, uptime, traffic flow, and system health. Tune performance and recommend upgrades. Ensure service level agreements (SLAs) are met. Project Delivery & Integration Lead or support deployment projects, migrations, upgrades, and data center transitions. Coordinate with vendors, project managers, and internal departments. Prepare implementation plans, test plans, and handover documentation. Documentation & Reporting Maintain network diagrams, configurations, asset registers/IP DBs, SOPs, and incident reports. Produce technical reports and customer updates.
REQUIRED SKILLS
System and network security, IT support, Troubleshooting, Local area networks (LAN), Network management
REQUIRED EDUCATION
Bachelor's degree