ABC EXPAT offers professional services in the field of international mobility and business development. We assist companies and individuals with their first steps in Kenya and Uganda. We assist international companies willing to operate in Kenya and Uganda in order to ensure their compliance, facilitate their access to the market and increase their competitiveness. ABC EXPAT provides a strategic insight of the Kenyan business environment and offers tailor-made solutions such as staff outsourcing, payroll management, office space search, company car leasing, etc. Mission  The immigration officer will be the first point of contact to deliver accurate immigration advice to clients whether in person, via email or telephone, carry out immigration applications as necessary and maintain comprehensive confidential records while providing high standards of customer service.  Responsibilities    Checking all documents provided by the client are accurate, correct and confirming all legal documents.  Ensure completion of all relevant visa and immigration documents and that they are received within the time limit set by the government.  Preparing online applications for the Immigration unit within the allocated timelines  Assist the senior Immigration Officer in developing and implementing output strategies for the Immigration unit  Managing and updating client’s database and allocating project status on CRM and the platform   Sharing weekly updates and final documents to clients via the platform  Contributing to field work and following up with local administration  Assisting the senior immigration officer with designing immigration solutions for clients  Advising clients on their immigration status in detail, discussing all options available to them  Oversee all aspects of the Visa and Immigration Services to ensure that the process runs smoothly.  QUALIFICATIONS   Business Administration, Social Sciences, Management Studies, or any other relevant courses  Able to work with tight deadlines and ambitious targets Problem-solver and strong ability to make things happen   Strong desire to learn along with professional drive  Excellent verbal and written communication skills  Computer use competency (Office 365, Microsoft Teams, CRM, Perfex, etc.)  Planning and organizing skills  Proficiency in English and any other official languages