The Information and Communication Technology (ICT) Authority is a State Corporation under the Ministry of Information Communication and Technology. The corporation was established in August 2013. The Authority is tasked with rationalising and streamlining the management of all Government of Kenya ICT functions. Our broad mandate entails enforcing ICT standards in Government and enhancing the supervision of its electronic communication. We also promote ICT literacy, capacity, innovation and enterprise in line with the Kenya National ICT Masterplan 2017. Vision Be the leader in transforming Kenya into a regional ICT hub and a globally competitive digital economy Mission To champion and harness ICT for efficient and effective public service delivery, wealth creation and well-being of Kenyans Core Values Our core values are: â—¾Integrity: We deliver what we promise by subscribing to the highest levels of efficiency, effectiveness, transparency and accountability â—¾Creativity: We provide solutions in innovative, imaginative and inspiring ways â—¾Teamwork: We work together as a team to meet our common goals, while appreciating each others’ talents â—¾Allegiance: We promote patriotism and protection of the environment while giving the best value for money invested in us ICT Authority Mandates The following are the functions of the ICT Authority: â—¾Set and enforce ICT standards and guidelines for the human resource, infrastructure, processes and system and technology for the public office and public service; and â—¾Deploy and manage all ICT staff in the public service; â—¾Facilitate and regulate the design, implementation and use of ICTs in the public service; â—¾Promote ICT literacy and capacity; â—¾Promote e-Government services; â—¾Facilitate optimal electronic, electronic form, electronic record and equipment use in public service; â—¾Promote ICT Innovation and enterprise; â—¾Establish, develop and maintain secure ICT infrastructure and systems â—¾Supervise the design, development and implementation of critical ICT projects across the public service. â—¾Implement and manage the Kenya National Spatial Data InitiativeJob Specifications  Specific duties and responsibilities will entail:-  Ensuring continuity of computer system services for computer users by providing the technical expertise; supervising the installation of computer software products, modify/repair hardware and resolve technical problems; Participating in the testing of new technology; Verifying change requests and specifications and recommending appropriate action; Installing computer hardware operating systems and applications/systems; Configuring computer hardware operating systems and applications/systems; Participating in testing and evaluation of new technologies; Assessing the risks associated with ICT changes; Updating central e-records of assets of MCDAs; Monitoring and maintaining computer systems/applications and networks of MCDAs including emails, websites and database systems; Troubleshooting hardware, software and network faults; Participating in preparing documents, manuals and reports; Advising ICT Users on specifications and quality of ICT resources such as including printers, computers and other accessories; Logging, analyzing and resolving minor incidents and customer queries; Receiving and referring complex ICT issues to appropriate offices; and Preparing regular reports on ICT queries and responses from end users. Job Specification     Personal Specifications  For appointment to this grade, an officer must have:  At least five(5) years relevant work experience in Public Service or Private Sector; Bachelors degree in Computer Science, Computer Engineering or any other equivalent qualification from a recognized institution; Masters degree in any of the following:- Computer Science, Information Technology, Network Administration, Software engineering or related field Professional Diploma/Certificate in the related field; Certificate in Management Course lasting not less than four (4) weeks from recognized institution; Met provisions of Chapter Six of the Constitution; and Shown merit and ability as reflected in work performance and results.