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Field Officer

Eastwing

Estate Agents & Property Management contract Nairobi Posted 1 day ago

KES 30,000 – KES 45,000

JOB RESPONSIBILITIES** **Rent Collection & Arrears Management

Collect monthly rent from tenants.

Follow up on overdue payments and report defaulters.

Tenant & Property Management

Conduct routine property inspections and report maintenance needs.

Issue notices to tenants (e.g., rent reminders, warnings or notices to vacate).

Lock houses of defaulting tenants.

Move-In & Move-Out Management

Assist in tenant onboarding, ensuring they sign agreements and understand policies.

Conduct final house inspections when tenants vacate.

Oversee deposit refund processes and ensure move-out compliance.

Security & Compliance

Work closely with security teams to prevent illegal access to properties.

Enforce property policies and handle minor tenant disputes.

Reporting & Coordination

Provide daily reports on collections, tenant updates and property conditions.

Liaise with repair coordinators for maintenance work.

Work with the office team to streamline operations.

** **

** KEY QUALIFICATIONS AND SKILLS**

✔ Strong communication and negotiation skills.

✔ Ability to handle difficult tenants and enforce policies professionally.

✔ Good problem-solving and decision-making skills.

✔ Basic knowledge of real estate laws and rental policies is an added advantage.

✔ Physically fit and able to move between properties.

✔ Skilled in Motorbike riding

✔ Must be trustworthy, responsible and highly organized.