Harley’s Limited is a company registered in 1953 that deals in the sales, marketing and distribution of healthcare products, pharmaceuticals, surgical-equipment, medical equipment, ophthalmic equipment, theatre equipment and OTC products. The volume of business generated since the current management took over from 1975 has continued to grow steadily. At the time of acquisition by the current management the company purely traded in Pharmaceuticals in Kisumu (western Kenya) as a Wholesale Dispensing Chemist which is still functional.In this role, the incumbent will be responsible for ensuring the profitable development of assigned brands and any other brands that may be entrusted to them at both the marketing and operational levels. This position is accountable for building and sustaining brand equity, as well as leading the development and execution of marketing strategies. WHY JOIN US Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Leadership: Experience a leadership team that is accessible, transparent and values employee feedback. Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company. KEY RESPONSIBILITIES Marketing: Analyse tenders to understand requirements and use insights to benefit the company. Develop and align buying processes for each account. Map therapeutic needs of key accounts to identify gaps and opportunities. Lead communication with institutions during currency fluctuations to manage price adjustments while retaining clients. Collect and report key sales data to support decision-making. Market Monitoring: Conduct market research to determine market requirements for existing and future products. Track and evaluate competitors' marketing activities. Analyse the market trends, product performance and oversee the launch of new products. Customer Relationship and Management: Stay informed about new trends in marketing and communication as well as maintain strong customer service relationships. Service Excellence: Attend to specific needs of internal and external customers as well as third parties, and ensure requests are addressed promptly and in line with service standards. Ensure service levels meet expectations and report any issues affecting performance to the Management. Compliance: Ensure adherence to all relevant company policies, procedures and governance frameworks. Reporting: Maintain accurate records of service and maintenance activities using the appropriate systems and provide timely reports as required. QUALIFICATIONS & EXPERIENCE Bachelor's Degree in Science-related course. Minimum of 5 years of experience in pharmaceutical/consumer sales, with at least 2 years in institutions or key accounts. Solid knowledge of key institutions within the sector. Proven experience in marketing functions, with strong analytical reporting, presentation and business review skills. Excellent written and verbal communication skills, with the ability to engage stakeholders professionally and resolve issues collaboratively. High level of integrity, discretion with customers' data, and the ability to manage competing priorities while maintaining accuracy and meeting deadlines in a fast-paced environment.