Critical Knowledge**

• Bachelor’s degree in Horticulture, Agriculture, Crop Protection, Plant Science, Environmental Health, or a closely related field.

• Strong understanding of the role and value of technical information in a commercial environment.

• In‑depth knowledge of Ornamentals and Professional Pest Management (PPM)/Public Health products, markets, and production systems.

• Thorough understanding of product development, including experimental design, trial execution, and statistical analysis.

• Established network of industry contacts across Ornamentals and public health sectors.

Critical experience**

• Minimum 5 years of relevant experience in the agricultural, horticultural, professional pest management, or public health sectors within commercial, technical, product development, or field support roles.

• Demonstrated experience working with key industry influencers, researchers, and technical partners.

• Proven track record in advising on crop or public health solutions and supporting product use in the field.

• Hands‑on experience in designing, implementing, and managing field trials and trial protocols.

• Demonstrable success in managing product portfolios and delivering successful product launches.

• Support the SPS Business Manager – Sub-Saharan Africa in developing and executing the 5‑year strategy and annual business and campaign plans.**

• Design, implement, and manage technical support trials aligned with crop and public health solutions strategies, ensuring budget alignment with the SPS Business Manager.

• Evaluate and position new and existing products through robust technical assessments, including competitive benchmarking and market‑trend analysis.

• Deliver impactful technical training and engagement activities for customers, influencers, and partners through field days, demonstration sites, workshops, and industry events.

• Collaborate closely with the Territory Product Biologist, Regulatory Manager, and regulatory teams across key countries to ensure alignment of development activities and registration priorities.

• Build and maintain a strong network of industry experts, researchers, and internal stakeholders to accelerate innovation, share insights, and identify new opportunities.

• Lead the development of technical content, including brochures, presentations, technical bulletins, and media articles, to support product use and sales.

• Collect, analyze, and communicate in‑market intelligence to inform strategic planning, identify opportunities and threats, and support promotional and defensive strategies.

• Manage the technical support budget effectively and ensure efficient use of resources.

Critical success factors & key challenges**

• Designing and executing a robust technical support strategy that enables successful implementation of the SPS portfolio.

• Delivering high‑quality technical support for current products and future launches.

• Building strong, trust‑based relationships with key stakeholders across diverse markets.

• Providing high‑impact technical training that enhances customer capability and product adoption.

• Strengthening Syngenta’s technical reputation in Ornamentals and Professional Pest Management across East Africa.