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Isuzu Parts Specialist, Auto Spares Division At Accurex Leadership And Management Consultants Ltd

Accurex Leadership And Management Consultants Ltd

Consulting full time Nairobi Posted 15 hours ago

Accurex Consultants, being founded in 1998, is a Management Consulting center with a highly qualified team of dedicated management & human resource experts. We are the one stop Centre for all of your management and Human Resource needs.Job Role To lead parts operations by ensuring optimal availability, technical accuracy, and revenue growth, while driving efficiency in inventory management and customer satisfaction. Key Responsibilities Parts Operations & Revenue Growth Oversee end-to-end parts sales operations and revenue performance  Drive upselling and cross-selling strategies for parts  Analyze sales trends and implement growth initiatives  Technical Leadership Act as the subject matter expert on Isuzu parts and systems  Guide technicians and junior staff on complex parts identification  Ensure accuracy in parts catalog usage and system updates  Inventory Strategy & Control Develop and implement inventory optimization strategies  Minimize stockouts and overstock through data-driven planning  Oversee stock audits, shrinkage control, and reporting  Customer Experience Management Handle escalated customer issues and technical queries  Ensure high service standards and customer retention  Work closely with service teams to improve turnaround time  Supplier & Stakeholder Coordination Collaborate with procurement on sourcing strategies  Monitor supplier performance related to parts availability  Reporting & Performance Management Track KPIs and generate actionable insights  Present performance reports to management  Qualifications Diploma/Degree in Automotive Engineering, Supply Chain, or related field  5–8 years’ experience, with at least 2 years in a senior/supervisory role  Experience with Isuzu or similar automotive brands  Skills & Competencies Advanced technical knowledge of automotive parts  Leadership and team coordination  Data analysis and reporting  Commercial awareness  ERP/Inventory systems expertise