Commercial Manager

Location: Kenya (global scope) Reports to: Chief Operations Officer

About Agsol Agsol is an award-winning impact company and original manufacturer of the world’s most energy-efficient small grain milling machine. We’re on a mission to transform informal food processing systems and replace polluting, century-old diesel milling technology that half a billion people in Africa still rely on.

The Agsol Hammer Mill, our flagship product, is optimized for solar but can also run from the grid. It enables entrepreneurs to generate income while providing healthier, more affordable milling services to rural communities.

The Role This is not a traditional account management role. You will build and lead AGSOL's commercial function, while personally owning the company's most strategic distributor relationships. This role carries end-to-end accountability for distributor performance, spanning revenue growth, operational execution, and end-user outcomes. You will play a central role in shaping Agsol’s B2B and B2B2C strategy and how we scale through distributors.

Your mandate is: Drive revenue (sell-in) Ensure products reach and work for customers (sell-through) Build systems that scale across distributors and markets Ensure excellent distributor and end consumer experience

Responsibilities:

1. Own Key Distributor Relationships Own senior-level relationships with key distributors, influencing decision-making across commercial, operational, and strategic priorities Build trust across commercial, operations, and aftersales teams Run regular contract performance reviews and joint planning sessions

2. Drive Sell-In & Sell-Through Own commercial performance across distributor accounts, including revenue growth, pipeline development, and long-term account expansion Track how products move through distributor networks to end consumers Identify and fix bottlenecks in last-mile distribution

3. Manage Stock & Forecasting Take ownership of inventory strategy across distributor markets, ensuring disciplined stock allocation, forecasting, and working capital efficiency Prevent both stock-outs and overstocking Coordinate closely with internal supply chain teams

4. Own the Consumer Experience Be accountable for consumer outcomes, ensuring Agsol products consistently deliver value in the field and drive repeatable demand Gather feedback from the field and identify recurring issues Work cross-functionally to resolve systemic problems

5. Warranty and After Sales Management Drive high compliance with warranty registration Ensure distributors have the parts, processes, and training to support customers Monitor issue resolution times and service quality Strengthen aftersales systems across markets

6. Build and Lead the Commercial Team Recruit, onboard, develop, and manage a high-performing commercial team to support AGSOL's growth ambitions Establish clear objectives, performance metrics, and accountability mechanisms for team members Coach and mentor team members to build commercial, operational, and customer management capabilities Design team structures and ways of working that can scale across markets and distributors • Foster a culture of ownership, customer focus, continuous improvement, and data driven decision making

7. Build Scalable Systems Define and implement Agsol’s distributor operating model, building scalable systems across commercial, operational, and after-sales functions. Improve processes across stock management, warranty tracking and after-sales support Build simple, practical systems that can be replicated

Who We’re Looking For:

Experience: 7–10+ years in commercial, account management, business development, or operations roles, including experience leading people and developing teams Experience in distributed businesses (energy, FMCG, agri, etc.) Multi-market experience in Africa is a strong advantage Skills Commercially sharp, but operationally grounded Strong analytical and problem-solving ability Excellent relationship builder and communicator Systems thinker — able to fix root causes, not just symptoms Proven ability to lead, coach, and develop teams in fast-growing environments

Attributes: High ownership and accountability Comfortable in both field and strategic environments Practical, hands-on, and solutions-oriented Motivated by improving real outcomes for customers

To Apply: If you are interested in this position, please send a CV and cover letter via: https://form.jotform.com/261121661915553

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