Qualifications

• Diploma or Degree in Finance, Business Administration, Real Estate, Property Management, or a related field (preferred).

• Previous experience in property management or facilities management.

• Strong organisational and administrative skills with close attention to detail.

• Good communication and customer service skills.

• Proficiency in basic reporting and office systems.

• Proactive, reliable, and able to work well within a team.

• Must be based in Nairobi.

Property Management Functions**

• Oversee the day-to-day management and administration of residential properties.

• Manage tenant onboarding, lease administration, renewals, and exit processes.

• Handle tenant and landlord enquiries professionally and efficiently.

• Support rent collection processes, reconciliations, and preparation of management reports.

• Maintain accurate property records, tenant files, and lease documentation.

• Conduct regular property inspections and ensure compliance with agreed standards.

Facilities Management Functions**

• Oversee all property maintenance and ensure buildings are kept in excellent operational condition.

• Coordinate preventive and reactive maintenance across electrical, plumbing, HVAC, security, and general works.

• Manage contractors, suppliers, and service providers, ensuring quality, cost control, and timely delivery.

• Ensure compliance with health, safety, and statutory requirements across all properties.

• Respond to and resolve facilities-related issues promptly and effectively.

• Maintain maintenance schedules, service records, and compliance documentation