The Social Health Authority (SHA) is a State Corporation established under the Social Health Insurance Act, 2023 and mandated to provide financial risk protection for Kenyan residents by facilitating equitable access to quality healthcare. SHA is responsible for administering the Social Health Insurance Fund, Primary Healthcare Fund, and Emergency, Chronic, and Critical Illness Fund in collaboration with stakeholders.Qualifications, Skills and Experience Required: For appointment to this grade, an officer must have:  Nine (9) years cumulative experience, three (3) years of which should have been at the grade of Assistant Office Administrator I or in a comparable position in the Public or Private sector;  Holds Diploma in Secretarial Studies from the Kenya National Examinations Council (KNEC)/recognized institution; Membership to a relevant professional body in good standing;  Proficiency in computer applications; and Demonstrated merit and ability as reflected in work performance and results. Responsibilities: JOB PURPOSE The Office Administrative Officers are responsible for ensuring an organization's operations run smoothly by effectively managing calendars, handling communication, and maintaining office records. JOB DESCRIPTION Taking oral dictation; Using e-office to research and process data; Operating office equipment; Attending to visitors/clients; Handling telephone calls;  Booking rooms and conference facilities; Handling customer inquiries and complaints; Ensuring security of office records, equipment, and documents, including classified materials; Ensuring security, integrity, and confidentiality of data; Updating an up-to-date filing system in the office; Preparing responses to routine correspondence; Managing office protocol and etiquette; Managing petty cash; Identifying areas of risk in the department; Implementing the department’s charter; Promoting Business Process Re-engineering (BPR); Implementing the business continuity plan for the department; and Fostering a corporate culture that promotes ethical practices and good corporate citizenship.