Team Leader - Butchery is responsible for implementing quality, range and freshness standards to facilitate an exceptional customer experience in order to achieve set sales targets. The team Leader is key a motivator ensuring all team members are working optimally, and that any problems are addressed immediately so that they do not impact customer service.**

Requirements****

• Bachelor's degree in commerce or finance.

• 3+ years in a supervisory role within butchery operations in retail or meat processing environments.

• Carcass breakdown and meat cutting (beef, lamb, poultry).

• Hygiene and food safety compliance (HACCP standards).

• Meat freshness assessment and shelf-life management.

• Stock handling (receiving, storage, and rotation – FIFO).

**

• Drive commercial performance by implementing pricing strategies, managing product assortment, and executing promotional activities to enhance sales and profitability.

• Monitor customer satisfaction (NPS) and implement improvement initiatives to enhance the overall shopping experience.

• Oversee stock management, including inventory control, replenishment planning, stock reporting, and ensuring optimal stock levels.

• Minimize waste and shrinkage by implementing control measures, tracking waste reports, and improving stock handling processes.

• Manage merchandising standards by ensuring correct product placement, pricing accuracy, and adherence to planograms.

• Ensure compliance with health, safety, hygiene, and security standards to safeguard employees, customers, and company assets.

• Lead and develop the team by scheduling staff, monitoring performance, providing training, and supporting new hires.

• Deliver excellent customer service by resolving customer issues, promoting products, and fostering a strong customer-centric culture within the team.