Jacaranda Health is a social enterprise and operates as a 501(c)3 in the US. Our mission is to transform maternal health care in East Africa and make pregnancy and childbirth safer for women and newborns. If you are interested in donating or partnering with Jacaranda Health, please visit our Donate page. JacarandaâÂÂs staff is made up of professionals from diverse backgrounds in business and healthcare, supported by a network of advisors around the globe.What You’ll Do Performance & Talent Management Own and drive the end-to-end performance management cycle, including planning, manager enablement, mid-cycle reviews, and end-of-cycle processes Coach managers on setting objectives, conducting performance conversations, and managing performance effectively Lead continuous improvement of performance management processes and tools Coordinate promotion reviews, career development processes, and internal mobility Manage Performance Improvement Plans (PIPs) and support managers in handling complex performance cases Culture & Engagement Manage the employee engagement calendar, including surveys, pulse checks, recognition initiatives, and feedback loops Lead the employee wellbeing programme and track participation and impact Act as a key point of contact for employee experience matters and contribute ideas to strengthen organisational culture Learning & Development Translate L&D strategy into an annual training plan and ensure timely execution Support managers in embedding ongoing development conversations into team routines Oversee training coordination, vendor engagement, and learning records Lead rollout of HR frameworks and policy-related training Talent Acquisition & Job Architecture Support recruitment processes from role design to offer stage in line with organisational growth needs Ensure consistency in job evaluation, grading, and documentation Track recruitment metrics and support employer branding initiatives Team Management & HR Advisory Supervise and develop the Senior HR Coordinator – Employee Experience Provide HR advisory support to managers on employee-related matters Identify and implement process improvements, including leveraging HR technology and AI tools Contribute to broader HR initiatives as required Who you are What you bring Bachelor’s degree in Human Resources, Business Administration, Social Sciences, or a related field Professional HR certification (e.g., CHRP (K)) is an added advantage Minimum 5 years of progressive HR experience, including experience in performance management and generalist/advisory roles Demonstrated experience leading a full performance management cycle end-to-end Experience driving improvements in HR processes and systems Exposure to multi-site or multi-country work environments is an advantage Skills and Competencies Strong HR advisory and coaching skills Excellent communication and documentation skills Structured and highly organised, with ability to manage multiple priorities Analytical mindset with ability to use data to inform decisions Proactive and self-driven, with a continuous improvement mindset Strong stakeholder management and relationship-building skills Interest in leveraging HR technology and AI tools to improve efficiency
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Employee Experience Manager At Jacaranda Health
NGO / Non-Profit Associations
full time
Nairobi
Posted 19 hours ago