Jambojet, a brand of Kenya Airways, is Kenya's first low-cost airline. Operating from Jomo Kenyatta International Airport in Nairobi, Jambojet has set to revolutionize the way you travel by opening up the skies for all to fly for less. We aim to provide affordable air travel because flying really is for everyone. What’s more, Jambojet has a wide variety of value added services to ensure that you enjoy your flying experience in the manner that best suits you and your pocket. And because we are a wholly-owned subsidiary of Kenya Airways, you can be assured of top quality service and adherence to the highest international safety standards. Don’t just take our word for it. Book your ticket today and discover how you can spend less to see more with Jambojet. Now you can fly!Ready to lead the delivery our travel experiences? Jambojet is looking for a Lead Customer Service Agent to join our customer service delivery team. In this role, you will drive exceptional service delivery, manage aircraft turnaround activities, and uphold strict safety and security standards during operations. The ideal candidate holds a minimum of a Diploma in Hospitality or a related field, possesses proven customer service experience with demonstrated team leadership capabilities, and holds relevant customer service certifications. Apply by 24th June and join a team that is synonymous with Safety, customer centricity, and operational excellence.