(adsbygoogle = window.adsbygoogle || []).push({}); Patient Care Specialist – Bilingual (Part Time) at Solvo Global View Jobs in ICT / Telecommunication / View Jobs at Solvo Global Posted: Jun 12, 2026 Deadline: Not specified Save Email @gmail.com@yahoo.com@outlook.com (adsbygoogle = window.adsbygoogle || []).push({}); Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring... about this company   Patient Care Specialist – Bilingual (Part Time) Job Type Part Time , Onsite Qualification BA/BSc/HND Experience 1 year Location Nairobi Job Field Caregiver / Nanny / Social Workers  About the job Location: Onsite – Oasis Outsourcing, Royal Offices, 3rd Floor, Office 33, Mogotio Road, Nairobi, Kenya Schedule: 26 hours per week, with shifts assigned within the 3:00 PM – 3:00 AM Kenya time window (not 12-hour shifts, but availability is required during this range). Role Overview: As a Patient Care Specialist, you will be the first point of contact for patients, ensuring a warm, efficient, and fully compliant experience aligned with OSHA and HIPAA regulations. Your mission will be to combine strong administrative skills with a human-centered approach, optimizing medical schedules, coordinating clinical processes, and resolving patient concerns with empathy and professionalism. Key Responsibilities: Provide patient support with clear, empathetic, and professional communication. Ensure compliance with OSHA and HIPAA regulations in all interactions. Manage medical schedules: identify available slots, restrictions, and opportunities for optimization (including double-booking when appropriate). Maintain accurate patient records in electronic systems and internal tools. Handle calls, emails, and patient inquiries efficiently. De-escalate patient concerns using empathy and conflict resolution techniques. Requirements: Knowledge of HIPAA compliance. Minimum 1 year of experience in scheduling and coordinating medical appointments. Patient data management and accurate documentation. Proficiency in healthcare platforms (CRM, scheduling tools). Advanced English (B2+/C1) – mandatory requirement. (adsbygoogle = window.adsbygoogle || []).push({}); Check how your CV aligns with this job Method of Application Interested and qualified? Go to Solvo Global on www.linkedin.com to apply Build your CV for free. Download in different templates. 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