Education**

• Bachelor’s degree in human resource management, Business Administration, Psychology, or a related field.

• CHRP qualification or progress towards CHRP certification will be an added advantage.

• Active membership with the Institute of Human Resource Management (IHRM)

Experience****

• 2–4 years' experience in Human Resources, HR Operations, HR Administration, or a similar role.

• Experience supporting recruitment, employee lifecycle management, HR reporting, and employee engagement activities.

• Experience using HRIS platforms (Workday experience will be an added advantage).

• Previous experience within a marketing, advertising, media, communications, professional services, or agency environment will be an added advantage

• Experience coordinating multiple HR priorities and supporting stakeholders across different business functions.

Skills & Competencies**

• Strong HR administration and coordination skills.

• Excellent planning and organizational ability.

• Strong attention to detail and accuracy.

• Effective written and verbal communication skills.

• Ability to handle confidential information with discretion.

• Strong stakeholder management and customer service orientation.

• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.

• Ability to manage multiple priorities in a fast-paced environment.

Talent & Recruitment Coordination**

• Coordinate recruitment activities, including interview scheduling, candidate communication, and offer administration.

• Maintain talent pipelines and candidate databases for frequently recruited roles.

• Support workforce planning activities through talent tracking and reporting.

• Coordinate onboarding activities to ensure a seamless new joiner experience.

Employee Lifecycle Administration****

• Maintain accurate employee records and personnel files.

• Coordinate probation reviews, employee confirmations, promotions, transfers, and exits.

• Prepare employment letters and HR documentation as required.

• Support employee offboarding and clearance processes.

Employee Relations Support****

• Coordinate employee relations processes, including disciplinary, grievance, and performance management documentation.

• Maintain employee relations trackers and records.

• Support investigations and case administration under the guidance of the HR Manager.

• Escalate employee concerns and risks appropriately.

Learning & Development Coordination****

• Coordinate learning and development initiatives, training schedules, and participant communications.

• Maintain training records and learning dashboards.

• Support internship, graduate, and talent development programmes.

• Track completion of mandatory learning requirements.

Employee Engagement & Culture****

• Coordinate employee engagement, wellness, and culture initiatives.

• Support the implementation of engagement action plans and employee feedback initiatives.

• Coordinate recognition programmes and employee events.

• Support the administration of employee surveys and action tracking.

HR Compliance & Governance****

• Ensure employee documentation is maintained in line with company policies and statutory requirements.

• Support HR audits and compliance reviews.

• Assist with payroll inputs and employee data validation.

• Monitor HR process compliance and escalate risks where required.

HR Reporting & Systems Administration**

• Maintain HR dashboards, trackers, and monthly reports.

• Ensure accuracy of employee data within Workday and other HR systems.

• Prepare regular people metrics, including headcount, attrition, recruitment, training, and engagement reports.

• Support HR analytics and reporting requirements for leadership teams.