Qualifications**

• Diploma or Bachelor’s qualification in Business, Sales, Marketing, Operations, or a related field.

• Proven experience leading sales teams, dealer networks, or field operations.

• Experience managing performance targets and multi-location teams is an advantage.

Skills & Attributes**

• Strong leadership and people management skills

• High integrity and accountability

• Analytical, data-driven decision-making ability

• Strong planning and organisational skills

• Ability to work in fast-paced, evolving environments

• Excellent communication and stakeholder management skills

• Entrepreneurial mindset with a strong sense of ownership

• Own overall performance of the Super Dealer network within the assigned region.**

• Drive growth in active and earning stoves, reorders, and customer retention.

• Monitor performance trends and implement corrective actions where needed.

Team Leadership & Coaching****

• Lead, coach, and support field teams responsible for Super Dealer engagement.

• Set clear targets, expectations, and accountability for team members.

• Conduct regular performance reviews and provide structured feedback

Target Ownership****

• Deliver all branch-level targets as set by the business.

• Translate regional goals into clear team and individual performance targets.

• Track performance daily, weekly, and monthly, and intervene early when targets are at risk.

Portfolio Health & Customer Protection****

• Provide oversight of portfolio health across Super Dealers.

• Ensure continuity of service and positive customer experience across the region.

• Monitor churn risks, reorder gaps, and service disruptions.

Stock Management & Risk Control****

• Ensure strong stock governance across Super Dealer outlets.

• Review stock audits, reconciliations, and variance reports.

• Work closely with logistics and warehouse teams to ensure consistent product availability.

Field Execution & Quality Assurance****

• Ensure structured route planning and effective territory coverage.

• Conduct joint field visits to assess execution quality and adherence to SOPs.

• Promote standardised processes and best practices across the region.

Market Development & Expansion****

• Support expansion of the Super Dealer network in high-potential zones.

• Guide local marketing and activation activities to drive growth.

• Gather market intelligence and competitor insights to inform strategy.

Cross-Functional Collaboration****

• Collaborate closely with logistics, call centre, technical, training, and operations teams.

• Resolve regional operational challenges efficiently and proactively.

Reporting & Compliance**

• Produce accurate and timely performance reports.

• Analyse data and provide actionable insights to management.

• Ensure compliance with company policies, SOPs, and ethical standards.