Mombasa Water Supply & Sanitation Company Limited is a limited liability company that was established in March 2011. The company took over the operations of water and sewerage services provision in Mombasa County as from 1st September, 2005. This was after finalizing negotiations on the water Service Agreement with the Coast Water Services Board and appointing the first Board of Directors. Owing to Corporate Management challenges under the appointed board of directors, the company failed to attain key performance indicators in the provision of water and sewerage services and was taken over by the Ministry of Water and Irrigation. Thereafter, it was incorporated in March, 2011 under the companies Act chapter 486 Laws of Kenya, and was finally operationalised in 25th July, 2011 under a new Board of Directors. The company has the mandate to providing cost effective and affordable quality water and sanitation services to the residents of Mombasa County. In discharging the mandate the company is expected to undertake the following responsibilities: Provide quality and economical water and sanitation services to consumers. Billing for water and sanitation services and ensure timely collection of dues. Routinely maintain water and sanitation services and infrastructure. Ensure that standards and licensing requirements are compiled with as stipulated by the Service Provision Agreement (SPA) signed with Coast Water Services Board. VISION To be a water service provider of repute. MISSION To provide safe, reliable, affordable water and sewerage services in an efficient and viable manner to the residents of Mombasa County. CORE VALUES Professionalism Integrity Teamwork Customer satisfactionPURPOSE OF THE JOB Responsible for developing and executing the overall business strategy of the company, translating board and shareholder mandates to the business and representing management at the board. The position ensures that the company meets its strategic objectives to achieve its overall goals. KEY DUTIES AND RESPONSIBILITIES Provides strategic leadership to the organization, setting its vision, mission, and strategic objectives. Develops and implements strategies and plans to achieve the company's goals and ensure that the company's operations are aligned to its strategic direction. Ensures that the company's operations comply with relevant laws, regulations, and policies and that they are carried out efficiently and effectively to provide reliable water services to the public. Manages the company's financial resources, including budgeting, financial planning, financial reporting, and financial analysis. Ensures that the company's financial operations are transparent, accountable, and in compliance with relevant financial regulations and policies. Oversees regular engagements, communication, and consultation with stakeholders to understand their needs, address their concerns, and ensure that the company's operations are aligned with the interests of the public. Oversees management of the company's human resources to foster a positive work culture, ensure that the company has competent and motivated staff, and promote diversity, equity, andinclusion in the workplace. Provides leadership in good governance practices, ensure that the company's operations are transparent and that the company adheres to ethical standards and best practices in the water service industry. Promotes innovation and continuous improvement in the company's operations, processes, and technologies to enhance service delivery, increase efficiency, and improve customer satisfaction. Oversees development and implementation of risk management strategies, establishes contingency plans, and leads the company's response to emergencies or crises Works closely with the company's Board of Directors, providing them with regular updates on the company's operations, financial performance, and strategic direction.implements the Board's policies and decisions and ensure that the company's operations are in line with the Board's expectations PERSONAL SPECIFICATIONS Academic Qualifications Minimum Bachelor’s degree from a recognized institution in any of the following fields: Business Management/Development Studies or Civil/Mechanical/Water Engineering or related field of engineering or Finance/Accounting. Related Master’s Degree in Civil/Mechanical/Water/ related Engineering disciplines; or Managerial /Business Administration/Development Studies. Professional Qualifications Registered with a relevant and recognized professional body in good standing. Experience At least Eight (8) years’ experience with at least Five (5) years at senior management level in a busy and dynamic work environment SKILLS AND COMPETENCIES Strong leadership and Managerial skills Familiarity with the regulatory framework governing water sector, such as the Water Acts and other relevant laws and regulations Understanding the licensing requirements, compliance obligations, and reporting standards imposed by the regulatory authority. Ingenuity in handling competing and sensitive interests in a public sector setting Tact in culture and diversity management High level of integrity and emotional intelligence Familiarity with donor funded projects aimed at bringing observable reforms Proficiency in MS Office Suite and Enterprise Resource Planning Excellent Administrative, communication, interpersonal, negotiation and public relations skills and abilities Ability to initiate and drive change Ability to uphold collective responsibility