• Jhpiego is seeking a highly motivated and creative IT & Social Media Intern to join our team. This role is ideal for a tech-savvy individual with a passion for digital communication, content creation, and IT support. The intern will gain hands-on experience supporting IT operations while also contributing to the organisation’s online presence and digital engagement strategy.**

• This internship offers an exciting opportunity for an early-career professional to gain hands-on experience in ICT, global health communications, digital storytelling, social media strategy and analytics within an international development organization.

• The internship will initially run for three (3) months beginning July 2026, with the possibility of extension beyond September based on performance, organizational priorities, and available resources.

Required Qualifications**

• Bachelor’s degree (completed) in: ICT; Computer Science; Communications; Digital Marketing; Public Relations; Journalism; Media Studies; Marketing; Photography / Film Production or a related field

• Knowledge of IT systems, troubleshooting, and office software

• Demonstrated experience in social media management for a brand, organization, business, or personal portfolio.

• Basic understanding of digital communications, influencer engagement, and audience engagement strategies.

• Training or exposure in social media analytics and reporting tools is required.

• Basic experience in photography, video recording, and short-form video editing is an added advantage.

• Familiarity with platforms such as Canva, Meta Business Suite, LinkedIn, X Analytics, CapCut, Adobe Express, or similar tools is desirable.

• Strong writing, editing, and storytelling skills.

• Basic graphic design and content creation skills are desirable.

• Strong organizational skills and attention to detail.

• Ability to work collaboratively in a fast-paced environment

IT Support**

• Provide first-line technical support to staff (hardware, software, and network issues)

• Assist in the installation, configuration, and maintenance of IT equipment

• Support troubleshooting of computers, printers, and office software

• Help maintain IT inventory and documentation

• Assist in ensuring data security and backup processes

Social Media Management****

• Support the day-to-day management of Jhpiego Kenya’s social media platforms, including LinkedIn, X (Twitter), Facebook, Instagram, TikTok, and other emerging platforms.

• Support the scheduling and publishing of social media content aligned with organizational priorities and campaigns.

• Monitor social media trends and identify opportunities for audience engagement and visibility.

• Respond to basic inquiries and escalate sensitive communication issues where necessary.

Content Development****

• Develop engaging social media copy, captions, visuals, photography, and short-form video content.

• Support coverage of events, campaigns, workshops, and field activities through live posting and digital storytelling.

• Assist in adapting technical and programmatic information into audience-friendly digital content.

• Coordinate with program teams to gather photos, testimonials, and success stories.

• Support basic video recording, photography, and editing for digital campaigns and organizational visibility.

Influencer Campaign Support****

• Support identification and coordination of influencers and digital content creators aligned with campaign objectives.

• Assist in managing influencer engagement processes, content tracking, approvals, and reporting.

• Monitor influencer campaign performance and audience engagement metrics.

• Support digital campaign amplification and community engagement activities.

Analytics and Reporting****

• Track and monitor social media performance metrics and engagement analytics.

• Prepare monthly social media performance reports highlighting growth, engagement, reach, influencer performance, and campaign visibility.

• Support the interpretation of analytics data to improve content strategy and audience engagement.

Brand Visibility and Campaign Support****

• Support implementation of digital campaigns related to family planning, reproductive health, digital health, and other health priorities.

• Ensure content aligns with Jhpiego branding and communication guidelines.

• Assist in identifying innovative ways to increase digital visibility and stakeholder engagement.

Administrative and Coordination Support**

• Provide IT support where needed

• Maintain organized content calendars and digital asset folders.

• Support coordination with external vendors, designers, influencers, media partners, and photographers where required.

• Participate in communications planning meetings and brainstorming sessions.