Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring clients’ office environment with full oversight and transparency. Our mission is to provide talent solutions that exceed client expectations by increasing productivity, adapting to every work environment, and delivering positive results.Responsibilities: Full leadership of the assigned team Achievement of individual and team KPIs Coordination of daily operations Team development (PIPs, coaching, 1:1s) Quality and process supervision Execution of ongoing training (shadowing, role plays) Preparation of operational reports Implementation of improvement strategies Requirements: +2 years of experience in leadership, SDR, sales, or training Strong leadership and decision-making skills KPI-driven analytical mindset Clear communication with a coaching-oriented approach Ability to manage large teams