Knowledge; Skills and Experience required for this Role

• Proficiency in computer packages e.g. MS Word and Excel

• Accuracy

• Attention to details

• Ability to work under pressure

• Ability to meet specified deadlines to contribute to attaining organizational goals.

• Business graduate and postgraduate from an accredited University

• Excellent Communication skills

• Minimum of five years of working experience in payments, trade and TBO.

• Professional qualifications – Specialist training e.g. ACI Operations, Trade CDCS, CSDG etc. as an added advantage.

• Excellent interpersonal skills

Financial & Management Development:**

• Enhance the bank’s revenue targets by ensuring 100% revenue collection for all treasury products.

• Ensure complete and accurate processing of all payment, trade & TBO finance transactions and collection of commissions thereof.

• Eliminate financial losses emanating from processing fraudulent transactions.

Customer Perspective:****

• Provide a high quality of service to all clients within agreed SLAs.

• Customer complaints be resolved within TAT.

• Ensure high quality of communication to internal and external clients, both verbal and written.

• Take ownership when dealing with queries, offer suggestions and conclude constructively by investigating and resolving whilst protecting the bank’s reputation.

• No exceptions and incidents with respect to adherence to the service charter regarding customer satisfaction.

Operational Excellence:****

• Confirm, monitor contract settlements and reconcile entries to confirm receipts and payments.

• Nostro accounts reconciliation

• Ensuring complete and accurate processing of all payments, trade & TBO contracts and related transactions in the swift and core banking system.

• Ensure opening and closing FX rates maintenance

• Prepare and submit regulatory reports on time

• Ensure all title documents are handled as per bank procedure and held under dual control.

• Ensure that all due diligent checks have been conducted with regard to compliance.

• Deal confirmation matching.

• Co-ordinate with other departments to ensure smooth and timely execution of client instructions.

• Query resolution and analysis

• Prepare audit reports for counterparties

Risk and Control:****

• Custody of payments, trade & TBO contracts – Responsible for ensuring safekeeping of treasury trade documents within the department.

• Ensure minimal errors by ensuring accuracy in Payment, trade & TBO deals capturing in swift and core banking system.

• Ensuring departmental compliance to both local and external regulatory requirements e.g. Anti-Money Laundering, US sanctions, CBK guidelines.

• Ensure that monthly reconciliation schedules and risk attestations are carried out and submitted.

Learning and Development:**

• Execution of any other duty as allocated from time to time by senior management.

• Keeping up with any developments in the department so as remain informed and relevant.

• Provide support to the team leader ensuring effective teamwork across the payment, trade & TBO.

• Support and adopt the implementation of change initiatives.

• Provide suggestions to the line manager on improvements and solutions based on knowledge of payment, trade & TBO.

• I continuously look for opportunities to further develop own skills and expand knowledge base.

• Obtain constant feedback on personal development from your line manager and other team leaders.

• Train and develop back-ups within the department to ensure continuity of business.