Requirements

• Must have a Bachelor’s degree in Community Development, Public Relations, Social Sciences, Human Resource Management, Communications, or a related field.

• Minimum of 10 years’ experience in community relations, stakeholder engagement, labour coordination.

• Strong understanding of community engagement, labour coordination, conflict resolution, and stakeholder management.

• Develop and implement community engagement strategies aligned with the company’s vision and operational objectives.

• Build and maintain strong relationships with local communities, residents’ associations, county government representatives, chiefs, youth groups, schools, and community-based organizations.

• Act as the primary liaison between Tatu City Limited and surrounding communities.

• Coordinate regular stakeholder forums, barazas, sensitization meetings, and engagement sessions.

• Monitor community sentiment and provide timely feedback to management on emerging issues, risks, and opportunities.

• Support with developing and overseeing CSR initiatives that create meaningful social impact and align with the company’s sustainability agenda in partnership with the CSR Officer.

• Receive, investigate, and manage community complaints and grievances professionally and promptly.

• Lead conflict resolution initiatives and mediation efforts between the company and community stakeholders.

• Develop grievance management mechanisms and escalation procedures.

• Ensure all community-related incidents are documented and resolved within agreed timelines.

• Prepare monthly and quarterly reports on community engagement activities, risks, trends, and impact metrics.

• Provide strategic oversight and operational supervision of the Tatu City Labour Desk and its administration functions.

• Supervise and support the Labour Desk Administrator to ensure efficient and professional service delivery.

• Ensure accurate recordkeeping and maintenance of databases for all registered skilled, semi-skilled, and unskilled community labourers.

• Oversee tracking of employed and unemployed individuals registered through the Labour Desk.

• Ensure regular labour market and skills needs analyses are conducted with contractors to identify workforce requirements and align these with training initiatives.

• Oversee implementation and coordination of the Tatu City Training Academy and associated curricula to support local workforce development.

• Monitor and track graduate placement outcomes and employment uptake within Tatu City projects and contractors.

• Ensure contractors comply with local labour employment obligations and community hiring commitments as stipulated in contractual agreements.

• Oversee management and coordination of casual labour requirements across projects and operational areas.

• Manage community expectations regarding employment opportunities, recruitment processes, and training programs.

• Support planning and execution of community engagement activities, recruitment drives, training forums, and labour-related events.

• Develop labour desk performance reports, workforce statistics, and community employment impact updates for management review.

• Ensure the Labour Desk operates in compliance with company policies, labour regulations, and stakeholder engagement commitments.